Zoe Truax

• Completed 60 accredited hours through internship December 2025 - January 2026
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Completed data entry and filing to keep records updated for easy retrieval.
• Developed in depth understanding of skincare lines SkinCeuticals and Eminence and promoting their products
• Shadowed licensed estheticians and attended all training meetings
• Assisted with room setup and sanitation
• Observed client consultations and treatments

• During my time at Omega I worked part time while attending esthetician school and completed an accredited internship
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Completed data entry and filing to keep records updated for easy retrieval.
• Restocked supplies, towels, and assisted with setups

Managed client billing accounts with accuracy and confidentiality

• Resolved payment discrepancies and maintained organized financial records
• Established new client accounts through relationship-based sales strategies
• Collaborated cross-functionally to support marketing and revenue growth

• Greeted customers with warmly and offered a personalized dining experience.
• Delivered personalized service in high-volume environment
• Maintained composure and efficiency under pressure
• Collaborated with team members to ensure smooth service execution

• Working at Bravo I learned how to multi task while working effectively and quickly under pressure to insure a successful outcome during high volume shifts.
• Offered clear communication with a positive attitude to create the best possible experience for guests.
• I maintained knowledge of the current menu offerings, ingredients, preparation methods, and dietary restrictions.
• Supported and effectively communicated with co-workers, bussers, and hosts during high volume shifts to provide the best possible experience for guests.
• Listened to guest needs and responded promptly with detailed descriptions to give a personalized experience.

• Provided consistent service in fast-paced retail environment
• Assisted in training new team members
• Managed guest concerns with professionalism and efficiency