Dedicated to attention to detail with experience in record management and appointment scheduling. Proficient in customer service and managing phone calls, ensuring seamless patient experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Nethery Eye Associates
Fort Worth
06.2024 - Current
Greeted patients warmly and directed them to appropriate services.
Managed appointment scheduling and confirmed patient visits efficiently.
Answered multi-line phone system and addressed inquiries professionally.
Maintained organized patient records and ensured confidentiality compliance.
Assisted with insurance verification and processed patient information accurately.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Hair Salon Assistant
Goldwaves Salon, Ft. Worth Texas
Fort Worth
06.2023 - 08.2023
Assisted stylists with client consultations and service preparations.
Managed salon inventory, restocking supplies as needed.
Maintained cleanliness and organization of workstations and common areas.
Provided exceptional customer service to enhance client experience.
Supported marketing efforts by promoting salon services to clients.
Cleaned and sanitized all salon tools and equipment.
Prepared color formulas based on stylist instructions.