Zoe Urquilla
Bonney Lake
Summary
Hardworking team member is skilled in performing various tasks with accuracy and speed. Possesses a strong ability to follow instructions, manage time effectively, and maintain organized workspaces. Demonstrates solid work ethic through reliable attendance and consistent performance. Bring knowledge of inventory management, customer service, and teamwork.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Inbound
Target
10.2024 - Current
- Built strong relationships with customers through friendly interactions
- Demonstrated ability to work in a fast-paced environment and multitask efficiently
- Skillfully unloaded 3-4 large truck shipments while maintaining efficiency and teamwork
- Using proper safety techniques to load 50-100 pound products onto vehicles.
Caterer
Wedding Catering
06.2021 - 07.2024
- Decorated a small wedding (setting tables, cleaning, and setting up wall ornaments), and prepped vegetables and fruit for cooking and visual decoration
- Informed the kitchen of special dietary needs or requests, delivering personalized meal options
- Checked in with guests throughout meal service, replenishing drinks, and catering to additional requests
- Responded promptly to guest complaints or concerns to maintain positive relationships between restaurant management and patrons
Crew Member
Dickies Barbeque
07.2021 - 09.2021
- Worked in multiple areas including stock, service, food prep, closing, and cleaning
- Closed with one other employee, prepping meat, refilling product, and cleaning to ensure a sanitary workplace and dining room for guests
- Provided exceptional customer service by anticipating customer needs and responding promptly to their requests or concerns
- Maintained knowledge of store menus to advertise promotions and limited-time offers
Education
High School Diploma -
Omak School District WAVA
06.2024
Skills
- Multitasking
- Cash Handling
- Memory Retention
- Safe Food Handling
- Strong Work Ethic
- Team Player
- Effective Communication
- Exceptional Customer Service
Certification
- Business Communications 1, 01/11/24
- Business Communications 2, 05/21/24
- Early Childhood Education 3, 01/18/24
- Entrepreneurship, 01/10/24
- Personal Financial Responsibility, 01/10/24
- Certified Peer to Peer Counselor, 10/10/24
Timeline
Inbound
Target
10.2024 - Current
Crew Member
Dickies Barbeque
07.2021 - 09.2021
Caterer
Wedding Catering
06.2021 - 07.2024
High School Diploma -
Omak School District WAVA
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