Driven and energetic professional with 5+ years of experience in customer service. Thrives in fast-paced sales environment, developing exceptional communication and negotiation skills. Known for taking initiative, having a strong work ethic, and using an inviting personality to build and foster new relationships.
Work History
Server
5 Months
Catablu Grille | 03.2026 - Current
Provided exceptional customer service, ensuring satisfaction and repeat business.
Managed order accuracy and timely delivery in high-volume dining environment.
Assistant Property Manager
1 Year 8 Months
Balke Brown Transwestern | 06.2024 - 02.2026
Oversaw weekly accounts, meticulously maintaining essential documents and files.
Assisted in preparing annual budgets, developing strong relationships with vendors, and optimizing financial performance of properties.
Implemented new marketing strategies to attract prospective residents and boost occupancy rates.
Followed up on delinquent tenants and coordinated collection procedures.
Assisted with property maintenance scheduling, optimizing workflow and minimizing downtime.
Leasing Consultant
1 Year 4 Months
Balke Brown Transwestern | 02.2023 - 06.2024
Successfully managed two separate lease-ups for properties with over 200 units each, overseeing marketing, leasing operations, and resident onboarding to achieve quick stabilization.
Utilized CRM software to efficiently manage tenant inquiries, follow-ups, and lease documentation.
Delivered informative property tours to prospective tenants, and increased resident retention through organizing and executing community events.
Server
3 Years 10 Months
LHM | 04.2022 - 02.2026
Delivered exceptional customer service in a fast-paced, high-end dining environment.
Cultivated warm relationships with regular customers.
Demonstrated up-to-date knowledge of evolving menu offerings and wine list additions.
Education
Associate of Science - Psychology
Ivy Tech Community College of Indiana | Indianapolis, IN | 5 2023