Friendly & motivated hospitality professional with several years experience in different restaurant concepts, looking to bring great service to each guest experience.
Overview
4
4
years of professional experience
Work History
Server / Banquet Server
Outlier
Seattle, WA
04.2023 - Current
Maintaining knowledge of current seasonal menus and cocktails, to be able to provide personalized recommendations
Working with all departments to ensure banquets run smoothly from set up to breakdown, based on the specifics of the event
Providing efficient and memorable service by accurately recording guest orders and following through with all guests from start to finish
Showroom Manager
Natural Home by the Futon Shop
Seattle, WA
02.2022 - 02.2023
Oversaw daily operations of showroom, including staff scheduling and inventory management, & general upkeep while reporting back to our main office and regional manager
Created a welcoming, open, and supportive work environment for both employees and customers
Delivered exceptional experiences to customers with both short term and long term interactions, while incorporating feedback to improve future interactions
Lead Server
Alpine Inn
Crystal Mountain, WA
01.2021 - 01.2022
Managed server staff while on shift, dealt with any guest issues, as well as end of day paperwork, cash handling and some scheduling
Served guests food and beverages in house as well as an extensive to-go program while adapting to environmental changes and changing guest needs
Worked with all departments on site to ensure the best experience for all guests of the restaurant/bar and Inn.
Bartender
The Sound Hotel
Seattle, WA
09.2019 - 03.2020
Worked independently in a private bar, keeping it maintained, tracking inventory, and communicated needs to management
Providing a unique experience in a small setting with personalized service to regular guests
Filling in shifts in the main lobby bar, helping with prep for the cocktail menu
Using menu knowledge of local food and beverage to provide service and an experience that keeps out of town guests wanting to return
Education
General Education -
Shorewood High School
06.2010
Skills & Certifications
Strong communication, time management & problem solving
Ability to handle high volume while multi-tasking and maintaining service standards