Summary
Overview
Work History
Education
Skills & Certifications
References
Timeline
Generic

ZOE VERBURG-SACHS

Seattle,WA

Summary

Friendly & motivated hospitality professional with several years experience in different restaurant concepts, looking to bring great service to each guest experience.

Overview

4
4
years of professional experience

Work History

Server / Banquet Server

Outlier
Seattle, WA
04.2023 - Current
  • Maintaining knowledge of current seasonal menus and cocktails, to be able to provide personalized recommendations
  • Working with all departments to ensure banquets run smoothly from set up to breakdown, based on the specifics of the event
  • Providing efficient and memorable service by accurately recording guest orders and following through with all guests from start to finish

Showroom Manager

Natural Home by the Futon Shop
Seattle, WA
02.2022 - 02.2023
  • Oversaw daily operations of showroom, including staff scheduling and inventory management, & general upkeep while reporting back to our main office and regional manager
  • Created a welcoming, open, and supportive work environment for both employees and customers
  • Delivered exceptional experiences to customers with both short term and long term interactions, while incorporating feedback to improve future interactions

Lead Server

Alpine Inn
Crystal Mountain, WA
01.2021 - 01.2022
  • Managed server staff while on shift, dealt with any guest issues, as well as end of day paperwork, cash handling and some scheduling
  • Served guests food and beverages in house as well as an extensive to-go program while adapting to environmental changes and changing guest needs
  • Worked with all departments on site to ensure the best experience for all guests of the restaurant/bar and Inn.

Bartender

The Sound Hotel
Seattle, WA
09.2019 - 03.2020
  • Worked independently in a private bar, keeping it maintained, tracking inventory, and communicated needs to management
  • Providing a unique experience in a small setting with personalized service to regular guests
  • Filling in shifts in the main lobby bar, helping with prep for the cocktail menu
  • Using menu knowledge of local food and beverage to provide service and an experience that keeps out of town guests wanting to return

Education

General Education -

Shorewood High School
06.2010

Skills & Certifications

  • Strong communication, time management & problem solving
  • Ability to handle high volume while multi-tasking and maintaining service standards
  • POS operations knowledge and cash handling
  • Current Washington MAST & Food Handling Permits

References

References available upon request.

Timeline

Server / Banquet Server

Outlier
04.2023 - Current

Showroom Manager

Natural Home by the Futon Shop
02.2022 - 02.2023

Lead Server

Alpine Inn
01.2021 - 01.2022

Bartender

The Sound Hotel
09.2019 - 03.2020

General Education -

Shorewood High School
ZOE VERBURG-SACHS