Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Zoë Vulgamott

Chicago,IL

Summary

Forward-thinking office manager with years of administrative management and customer service experience. Expertise in medical billing and program development, with patient accessibility in mind. Proven track record in clear communication and innovative leadership, successfully onboarding new employees, and elevating care standards within the practice.

Overview

9
9
years of professional experience

Work History

Office Manager

The Nest Chicago
Chicago, IL
02.2024 - Current
  • Developed a comprehensive insurance billing protocol, revolutionizing productivity and patient accessibility.
  • Successfully onboarded new employees using tailored techniques and curriculum.
  • Provided direct assistance to practitioners and patients, elevating care standards daily.
  • Oversaw all aspects of administrative, financial, and logistical programming within the practice.

Men's Grooming Department Manager

Merz Apothecary
Chicago, IL
07.2021 - 07.2023
  • Curated unique customer experiences based in men's wellness & grooming practices.
  • Served as a liaison between company branches and the buying department to enhance communication.
  • Coordinated marketing materials and events alongside the marketing team.
  • Streamlined organizational and sales processes on a daily basis.

Tutor, Lab Technician

Columbia College Design Studio
Chicago, IL
09.2016 - 12.2017
  • Collaborated daily with students and faculty to address inquiries and support needs.
  • Managed all POS programs to ensure effective operation across departments.
  • Enhanced the student experience by providing comprehensive assistance to the entire department floor.

Education

Bachelor of Fine Arts - Performance, Art History, Writing

School of The Art Institute of Chicago
Chicago, IL
05.2021

High School Diploma -

Brighton High School
Brighton, MI
06.2015

Some College (No Degree) - Design, Art History

Columbia College Chicago
Chicago, IL

Skills

  • Administrative management
  • Medical billing
  • Record keeping
  • Clear oral and written communication
  • Program development
  • Office software proficiency
  • Problem solving
  • Attention to detail
  • Marketing coordination
  • Relationship building

Affiliations

  • Aerialist at Aloft Circus Arts - Chicago, IL
  • Independent writer and historian
  • Part-time business owner of men's vintage fashion and accessories

References

References available upon request.

Timeline

Office Manager

The Nest Chicago
02.2024 - Current

Men's Grooming Department Manager

Merz Apothecary
07.2021 - 07.2023

Tutor, Lab Technician

Columbia College Design Studio
09.2016 - 12.2017

Bachelor of Fine Arts - Performance, Art History, Writing

School of The Art Institute of Chicago

High School Diploma -

Brighton High School

Some College (No Degree) - Design, Art History

Columbia College Chicago

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Zoë Vulgamott