Zoe Wells
Lincoln,NE
Summary
Dedicated and empathetic undergraduate student with a profound understanding of psychology and business concepts. Expected graduation in the Spring of 2024. Enthusiastic about utilizing my academic knowledge and compassion to make a positive impact in my career. Highly motivated and detail-oriented person seeking an opportunity to further develop my skills and knowledge to create an efficient work environment.
Overview
3
3
years of professional experience
Work History
Client Engagement Specialist Intern
HopeSpoke
08.2023 - Current
- Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
- Coordinated closely with outpatient psychologists to develop comprehensive treatment plans for unengaged clients.
- Implemented effective communication strategies to understand client and psychologist needs and expectations.
- Maintained accurate and organized client records, ensuring confidentiality and compliance with data protection regulations.
- Worked collaboratively with team members to address client issues and concerns in a timely and efficient manner.
Psychology Teaching Assistant
University Of Nebraska
08.2022 - 12.2022
- Built and maintained professional relationships with students and faculty members.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Proven ability to learn quickly and adapt to new environments.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Waitress
Big Red Restaurant And Sports Bar
04.2021 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Efficiently maintained clear communication with other employees and consistently received positive reviews from customers.
- Provided excellent teamwork skills to ensure a fast and positively working environment.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Education
Bachelor of Arts - Psychology
University of Nebraska - Lincoln
Lincoln, NE05.2024
Skills
- Active listener
- Time management
- Organizational skills
- Sympathetic and understanding outlook
- Effective communication
- Problem solving and Decision Making
- Multitasking
- Interpersonal skills
- Quick Learner
- Leadership
- Adaptability
- Creative thinking
Affiliations
- Photography
- Teammates Mentoring Program
Timeline
Client Engagement Specialist Intern
HopeSpoke
08.2023 - Current
Psychology Teaching Assistant
University Of Nebraska
08.2022 - 12.2022
Waitress
Big Red Restaurant And Sports Bar
04.2021 - Current
Bachelor of Arts - Psychology
University of Nebraska - Lincoln
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