Brently Hoskins
London,KY
Summary
Dynamic Hourly Paid Manager at Cracker Barrel Old Country Store with a proven track record in enhancing customer satisfaction and team productivity. Skilled in food safety and team management, I excel in mentoring staff and resolving disputes effectively, ensuring a high-quality dining experience while maintaining a safe and organized environment.
Overview
4
4
years of professional experience
Work History
Hourly Paid Manager
Cracker Barrell Old Country Store
03.2021 - Current
- Manage and motivate employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Open and close the store when needed.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Complete orientation with newly hired employees.
- Ensure that the store is National Food Safety ready.
- Skill trainer to employees in all departments as well as managers.
Education
High School Diploma -
Penn Foster Online High School
Remote/online 05-2024
Skills
- Hospitality
- Supervising experience
- Leadership
- Manufacturing
- Kitchen experience
- POS Retail system
- Team management
- Restaurant Experience
- Food Preparation
- Restaurant experience
- Shift Management
- Cooking
- Serving (4 years)
- Mentoring
- Customer service
- Food service
- Guest services
- Culinary experience
- Bartending
- Host/ Hostess
- Food safety
- Fine dining experience
- Busser
- Kitchen management
- Kitchen Experience
- Cash register
- Cash handling
- Food Safety
- Microsoft Word
- Menu planning
- Horticulture
- Safe Serve certified
Timeline
Hourly Paid Manager
Cracker Barrell Old Country Store
03.2021 - Current
High School Diploma -
Penn Foster Online High School
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