Zoe Womersley
League City,TX
Summary
I am passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. I have a strong history of exceptional service in the restaurant industry establishments.
Overview
6
6
years of professional experience
Work History
Senior Bartender
Kings Bierhaus League City
08.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Teacher's Assistant
Taylor Lake Christian Montessori School
01.2021 - 05.2022
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Organized and supervised large and small group activities.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Assessed student performance to evaluate progress and development.
Hostess
Cheddars Stratch Kitchen
09.2017 - 06.2019
- Supported needs of 5-20- person wait staff who attended to specific needs of countless customers daily for family restaurant with social relevancy and intentionality.
- Opened and closed seating sections according to volume of guests.
- Relayed guest comments or suggestions to manager on duty for further action.
- Provided patrons with estimated waiting times during peak service hours.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Completed daily side work and opening and closing duties without fail.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Science - Behavioral Sciences
University of Houston - Clear Lake
Houston, TX05.2023
High School Diploma -
Clear Creek High School
League City, TX05.2016
Skills
- Order Preparation
- Reconciling Cash Drawers
- Store Merchandising
- Familiar with Microsoft Office
- Customer Preferences
- Age Identification and Compliance
- Custom Drink Preparation
- Order Management
- Suggestive Selling
- New Hire Training
- Custom Orders
Timeline
Teacher's Assistant
Taylor Lake Christian Montessori School
01.2021 - 05.2022
Senior Bartender
Kings Bierhaus League City
08.2019 - Current
Hostess
Cheddars Stratch Kitchen
09.2017 - 06.2019
Bachelor of Science - Behavioral Sciences
University of Houston - Clear Lake
High School Diploma -
Clear Creek High School
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