ZOEE WILLIAMS
Philadelphia,PA
Overview
5
5
years of professional experience
1
1
Certification
Work History
consultant Intern
Acme corrugated box co
Philadelphia, PA
02.2023 - 08.2024
- Demographic research
- Assisted in the creation of custom proposals, securing new business opportunities and expanding client base.
- Streamlined project management processes for increased efficiency and timely completion of deliverables.
- Presented findings and recommendations, resulting in successful implementation of new initiatives for clients.
- Developed comprehensive business strategies, leading to significant growth in client revenue.
- Participated in professional development activities, staying current on industry trends to enhance consulting capabilities continually.
- Collaborated with cross-functional teams to foster a cohesive approach to client projects and problemsolving.
- Managed client relationships by maintaining open lines of communication and promptly addressing concerns or needs.
- Leveraged industry best practices while developing customized solutions for each unique client situation.
- Gathered data through surveys, interviews, and focus groups to inform well-rounded analyses of client challenges and opportunities.
- Organized project documentation, enabling easy access to information and facilitating efficient knowledge sharing amongst team members.
- Tracked detailed hours and expenses for each project.
- Analyzed financial statements, identifying opportunities for cost reductions and revenue growth for clients.
Direct Personal Support Professional
Help At Home Homecare
Horsham, PA
02.2023 - 08.2024
- Monitored overall physical health conditions of each client through regular observation and reporting
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Maintained entire family's schedule and organized events.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Liaised with key accounts to deliver targeted administrative household support.
entry level manager/trainer
Solstice consulting firm
Philadelphia, pa
01.2024 - 02.2024
- Public relations, Sales, Territory management
- Optimized learning outcomes, designing engaging training materials that catered to various learning styles.
- Fostered a culture of continuous improvement, offering constructive feedback and encouraging open communication among team members.
- Drove the successful launch of new products and services, ensuring all employees were proficient in their roles prior to release dates.
- Cultivated strong relationships with external vendors, securing resources needed for effective training program delivery at competitive pricing structures.
- Monitored and evaluated training performance to determine quality and cohesiveness.
customer service Intern
Acme corrugatedbox co
Philadelphia, pa
09.2021 - 06.2022
- Skype calls, Exile, Data Entry, Inventory, Po (patient order) tracking, Testing material guide modifications
customer service Intern
Acme corrugatedbox co
Philadelphia, pa
09.2019 - 06.2020
- Skype calls, Exile, Data Entry, Inventory, Po (patient order) tracking, Testing material guide modifications
Education
DIPLOMA -
Cristo rey Philadelphia
Philadelphi, PA06.2022
Skills
- Order Entry
- Live Chat
- Organizational Skills
- Cold Calling
- Computer Operation
- Account Management
- Cleaning Experience
- Computer Skills
- Microsoft Powerpoint
- Microsoft Outlook
- Typing
- Communication Skills
- Research
- Data Entry
- Live chat
- Order entry
- SharePoint
- Account management
- Cold calling
- Calendar management
- Technical knowledge
- Strategic thinker
- Written and oral communication
- Adaptive Learning
- Small Group Instruction
- Public Speaking
- Training facilitation
- Exceptional communicator
- Course Planning
- Course Development
- Process evaluation and enhancement
- Workforce Planning
- Training material updates
- Resource Management
- Finance
- Attention to Detail
- Time Management
- Customer Service
- Problem-Solving
- Multitasking
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Team Collaboration
- Active Listening
- Effective Communication
- Decision-Making
- Adaptability and Flexibility
- Relationship Building
- Task Prioritization
- Analytical Thinking
- Professionalism
- Inventory Stocking
- Workload Management
- Time management abilities
- Adaptability
- Written Communication
- Learning Strategies
- Orientation Sessions
- Organizational Development
Certification
Financial literature for teen Certificate of achievement.-June 2022
Timeline
entry level manager/trainer
Solstice consulting firm
01.2024 - 02.2024
consultant Intern
Acme corrugated box co
02.2023 - 08.2024
Direct Personal Support Professional
Help At Home Homecare
02.2023 - 08.2024
customer service Intern
Acme corrugatedbox co
09.2021 - 06.2022
customer service Intern
Acme corrugatedbox co
09.2019 - 06.2020
DIPLOMA -
Cristo rey Philadelphia
Financial literature for teen Certificate of achievement.-June 2022