Summary
Overview
Work History
Skills
Timeline
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Zoei Hefner

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

2
2
years of professional experience

Work History

Cashier

Dairy Queen Grill & Chill
08.2022 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.

Cashier/Pizza Maker

Little Caesar's Pizza
04.2022 - 08.2022
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.

Server

Biscuit Belly
05.2021 - 11.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Housekeeper

Roosevelt Medical Center
09.2020 - 02.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked Resident rooms by replacing used towels and linens vacuuming floors, making beds.
  • Vacuumed rugs and swept areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Skills

  • Product Recommendations
  • Customer Service
  • Cash Handling
  • Returns Processing
  • Cash Register Operation
  • Order Taking
  • POS System Operations

Timeline

Cashier

Dairy Queen Grill & Chill
08.2022 - 11.2022

Cashier/Pizza Maker

Little Caesar's Pizza
04.2022 - 08.2022

Server

Biscuit Belly
05.2021 - 11.2021

Housekeeper

Roosevelt Medical Center
09.2020 - 02.2021

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Zoei Hefner