Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ZOELLY RESTO BETANCOURT

Davenport,FL

Summary

Experienced with therapeutic techniques and client-focused care. Utilizes active listening and empathy to create supportive environment. Knowledge of crisis intervention and individualized treatment planning, ensuring effective support for diverse client needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Counselor- Therapist

Central Florida Mental Health Services
06.2024 - Current
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.

Counselor- Therapist

Preservers of Destinies, Kissimmee Florida
04.2023 - 12.2023
  • Individual assistance to children, adolescents, and adults in mental and behavioral health through psychoeducation and counseling services.

School Social Worker

School Sotero Figueroa, San Juan Puerto Rico
01.2016 - 01.2020
  • Carry out individual or group interventions with students, parents, and school personnel. Provide support and assistance in case discussions with specialists and support students with special needs. Offer talks and orientations and coordinate services with agencies.

School Social Worker

Special Education Service Center, Department of Education, Puerto Rico
01.2019 - 01.2019
  • He has been participating as a committee member for determining children's eligibility for the special education program where the observations and recommendations of specialists for the eligibility of services were discussed with the parents.

Education

Master - Social Work

Interamerican University of Puerto Rico
01.2014

Bacheller - Social Work

Interamerican University of Puerto Rico
01.2013

Skills

  • Experienced with technology
  • Counseling
  • Mental health support
  • HIPAA
  • Social work

Certification

  • Social Work License - 2014

Timeline

Counselor- Therapist

Central Florida Mental Health Services
06.2024 - Current

Counselor- Therapist

Preservers of Destinies, Kissimmee Florida
04.2023 - 12.2023

School Social Worker

Special Education Service Center, Department of Education, Puerto Rico
01.2019 - 01.2019

School Social Worker

School Sotero Figueroa, San Juan Puerto Rico
01.2016 - 01.2020

Bacheller - Social Work

Interamerican University of Puerto Rico

Master - Social Work

Interamerican University of Puerto Rico