Summary
Work History
Education
Skills
Timeline
Generic

Zoey Benevides

Hilo,HI

Summary

Dynamic online reseller with a proven track record at eBay, enhancing product visibility and driving sales through compelling descriptions and strategic marketing. Expert in shipping logistics and customer engagement, achieving improved delivery times and satisfaction ratings. Skilled in negotiating favorable terms, leading to increased profit margins and repeat business.

Professional reseller with track record of optimizing online sales channels. Known for delivering results through strategic pricing, effective marketing, and seamless order fulfillment. Highly collaborative team player, adaptable to changing market demands, and skilled in customer relationship management.

Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.

Work History

Online Reseller

Ebay.com
03.2025 - Current
  • Streamlined shipping processes by implementing cost-effective methods for order fulfillment, reducing delivery times and improving customer satisfaction ratings.
  • Negotiated favorable purchasing terms with suppliers, reducing overall costs and increasing profit margins on resold merchandise.
  • Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.
  • Established positive relationships with clients through exceptional customer service skills, leading to repeat business and referrals.

Online Reseller

Depop
01.2025 - Current
  • Streamlined shipping processes by implementing cost-effective methods for order fulfillment, reducing delivery times and improving customer satisfaction ratings.
  • Negotiated favorable purchasing terms with suppliers, reducing overall costs and increasing profit margins on resold merchandise.
  • Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.
  • Managed financial records accurately by maintaining detailed spreadsheets of sales transactions, expenses, and profits for business reporting purposes.

Online Reseller

Mercari
10.2024 - Current
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Improved monthly sales with successful marketing, sales and customer relations approaches.
  • Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
  • Responded to customer issues and resolved complaints by leveraging expert knowledge.
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.

Education

High School Diploma -

Acellus Academy
Kansas City, MO
05-2024

Skills

  • Product description writing
  • Shipping and logistics
  • Digital marketing proficiency
  • Pricing strategy development
  • Return policy management
  • Cross-platform selling
  • Online sales techniques
  • Customer engagement
  • Payment processing
  • Shipping

Timeline

Online Reseller

Ebay.com
03.2025 - Current

Online Reseller

Depop
01.2025 - Current

Online Reseller

Mercari
10.2024 - Current

High School Diploma -

Acellus Academy

Similar Profiles

CREATE PROFILE
Zoey Benevides