ZOEY BROWN
Nashville,TN
Summary
Customer-focused office administrator with experience in customer service, records management, scheduling, and process coordination. Maintains accurate documentation, communicates with customers, service providers, and vendors, and manages multiple responsibilities in fast-paced environments. Brings strong problem-solving, decision-making, and organizational skills to support roadside service operations.
Overview
6
6
years of professional experience
Work History
Office Administrator
Making America Better, Inc.
St. Louis, MO
05.2026 - Current
- Coordinated schedules, maintained records, and organized administrative workflows to support daily business operations.
- Prepared reports, spreadsheets, correspondence, and business documents to meet management and operational needs.
- Organize invoices, accounts receivable records, expense documentation, and financial files with attention to accuracy and detail.
- Assist with payroll processing, employee onboarding, and confidential personnel records.
- Facilitated information exchange and follow-ups among management, employees, vendors, subcontractors, and clients.
- Maintain accurate business records and provide administrative support for ongoing projects and process needs.
Preschool Teacher
The Academy of Harpeth Village
Nashville, TN
10.2024 - 04.2026
- Planned and implemented daily learning activities to enhance student engagement while managing classroom priorities and maintaining organized records.
- Communicated with parents about student progress and behavior, fostering strong relationships through clear and professional communication.
- Collaborated with fellow educators to coordinate activities and address classroom needs, enhancing daily routines and promoting a cohesive learning environment.
- Maintained a safe, organized environment while following established licensing and health standards.
Store Clerk
QuikTrip
Atlanta, GA
04.2021 - 05.2022
- Processed customer transactions and payments with accuracy, ensuring smooth checkout experiences.
- Prepared daily cash logs and balanced cash drawers, maintaining accurate financial records.
- Assisted with inventory organization and merchandising, contributing to streamlined store operations.
- Trained and supported new employees on store procedures and customer service expectations.
Education
Bachelor of Business Administration -
Tennessee State University – College of Business
Nashville, TN12-2026
High School Diploma -
Peachtree Ridge High School
05-2022
Skills
- Customer service excellence
- Effective communication
- Decision-making
- Problem-solving aptitude
- Scheduling
- Records management
- Process coordination
- Organizational skills
- Team collaboration
- Conflict resolution
- Administrative support
- Business operations management
- Financial recordkeeping
- Accounts receivable
- Payroll administration
- QuickBooks proficiency
- Report preparation
ADDITIONAL EXPERIENCE & COMMUNITY INVOLVEMENT
- STL ArtWorks | Artist Apprentice
- St. Louis, MO | June 2018 – August 2018
- Collaborated with a team to design and construct a sculpture for Missouri American Water Company.
- Completed financial literacy training and professional development workshops.
- Built teamwork, communication, creativity, and problem-solving skills through a youth workforce program.
- Volunteer Experience: Honey Bear Daycare – Assisted with childcare activities and supervision; Early Childhood & TAP Program – Assisted with lesson planning and classroom activities.
Timeline
Office Administrator
Making America Better, Inc.
05.2026 - Current
Preschool Teacher
The Academy of Harpeth Village
10.2024 - 04.2026
Store Clerk
QuikTrip
04.2021 - 05.2022
Bachelor of Business Administration -
Tennessee State University – College of Business
High School Diploma -
Peachtree Ridge High School