Zoey Cothran
San Francisco,CA
Summary
Committed to ensuring the success of your business, with my refined experiences in providing excellent customer service and ensuring customer satisfaction. Praised as a good communicator with a meticulous attention to details and who can be regularly relied upon. Dedicated to the process and accomplishing tasks efficiently. Praised as productive by peers and devoted to helping your company achieve its goals.
Overview
6
6
years of professional experience
Work History
Fundraiser
160 Fundraising
10.2023 - Current
- Build relationships and develop rapport with people on the street to convince them to donate to The Nature Conservancy
- Quality check potential donors to ensure longtime and continuous donations
- Help train new starts on strategies and mental tools for successfully fundraising
- Manage a positive attitude despite negative outside influences
- Meet enough quality donors per week to ensure success of charity
Animal Technician and Husbandry
UCSF
01.2022 - Current
- Implement and maintain animal husbandry procedures to ensure the well-being and care of research animals
- Maintain accurate and detailed records of animal husbandry, including feeding schedules, health checks, and environmental conditions
- Develop and implement enrichment programs to promote the mental and physical well-being of research animals
- Maintain a clean and sanitary environment for research animals by following appropriate cleaning and disinfection protocols
- Collaborate with researchers to identify and implement innovative techniques and technologies to improve animal husbandry practices and research outcomes
- Assist in the development and implementation of research protocols for the study of animal behavior and welfare
- Monitor and maintain the health of research animals by conducting routine medical examinations and administering necessary treatments.
Dog Trainer
Positive Energy Dog Training
05.2022 - 09.2022
- Set up the field for dogs, greeted dog parents, and brought them into the daycare area
- Worked on different training objectives such as loose leash training, impulse control, and learning commands
- Oversaw the daycare room to ensure acceptable behavior among the dogs
- Corrected behavior issues as necessary
- Managed 20-30 dogs in the room at a time.
Delivery Driver/Customer Service
Domino's Pizza
12.2020 - 06.2021
- Safely and timely delivered pizzas to customers
- Assisted in-store customers with questions and took their orders
- Worked as a dishwasher
- Prepared food
- Operated ovens
- Swept and mopped for closing
- Maintain a clean and organized delivery vehicle to ensure food safety and customer satisfaction.
Busser/Server
Sissy's Uptown Cafe
03.2019 - 08.2019
- Interacted with guests and provided excellent customer service
- Took drink and food orders and served guests
- Ran dishes back to the dishwasher
- Wiped down tables and cleaned the kitchen and kitchen floors for closing
- Set dining tables for the morning
- Assist in training new bussers and waiters to ensure high-quality service standards are maintained.
Tool Sales Assistant
Snap-On Tools
06.2018 - 08.2018
- Assist in managing inventory and ordering supplies for the sales truck
- Assist in maintaining a clean and organized sales truck to create a positive and professional image for Snap-On Tools
- Assist in providing exceptional customer service and resolving customer inquiries or issues regarding Snap-On tools.
Education
Bachelor of Science - Environmental Studies
San Francisco State University
San Francisco, CA08.2025
Skills
- Reliable Customer Service
- Sales Work ethic
- Customer care
- Restaurant experience
- Communication skills
- Instore Customer Service
- Attention to Detail
- Teamwork
- Time Management
References
- John Hero, UCSF, jonathan.hero@ucsf.edu, (628) 200-6770
- Jessica Yi, UCSF, jessica.yi2@ucsf.edu, (415) 535-8760
- Ron Phua, UCSF, ronald.phua@ucsf.edu, (925) 885-9200
Timeline
Fundraiser
160 Fundraising
10.2023 - Current
Dog Trainer
Positive Energy Dog Training
05.2022 - 09.2022
Animal Technician and Husbandry
UCSF
01.2022 - Current
Delivery Driver/Customer Service
Domino's Pizza
12.2020 - 06.2021
Busser/Server
Sissy's Uptown Cafe
03.2019 - 08.2019
Tool Sales Assistant
Snap-On Tools
06.2018 - 08.2018
Bachelor of Science - Environmental Studies
San Francisco State University
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