Zoey Daniels

Guided underclassmen in utilizing school resources and addressing academic challenges.

Conducted presentations on healthcare career paths and wellness topics.

Enhanced communication and leadership skills through individual support and small group workshops.

Greeted visitors and assisted with inquiries, ensuring smooth office operations.

Answered phone calls and directed students and parents to appropriate resources.

Supported office staff by managing administrative tasks effectively under pressure.

Coordinated medical appointments and medication pickups for elderly patient.

Resolved scheduling and coverage issues through effective communication with healthcare providers, pharmacies, and insurance representatives.

Supported patient during medical needs with empathy and confidentiality.

Demonstrated strong multitasking skills while maintaining detailed records.

• Warmly welcomed donors, explaining donation process and guiding them through check-in.
• Answered donor inquiries regarding processes, blood types, and Red Cross mission.
• Provided refreshments and monitored donors for post-donation reactions to maintain comfort.
• Promoted blood donation by sharing its significance and encouraging future appointments.
• Ensured cleanliness and organization of reception and hospitality areas.
• Assisted donors with Red Cross Blood Donor App, RapidPass, and appointment scheduling.