Zoey Haaksma
Highlands Ranch,CO
Summary
TBD
Overview
8
8
years of professional experience
Work History
Server/Bartender
Jing Restaurant
Greenwood Village, CO
04.2021 - Current
- Presented dish descriptions to precise chef standards, receiving multiple positive guest reviews
- Proven strong work ethic and high customer retention
- Outperformed monthly server sales goals 2 months in a row by suggesting dishes based on unique preferences
- Headed public relations to promote the restaurant's purpose and value.
Server/Bartender
California Pizza Kitchen
Lone Tree, CO
05.2019 - 04.2021
- Promoted to lead bartender after 12 months for showing initiative
- Kept a high quality of standard for dine-in and take-out guests during peak hours
- First hands-on experience learning to make craft cocktails
- Exceeded sales targets by 25% by recommending add-ons and up-selling promotional gift cards.
Server
PF Changs
Lone Tree and Aurora, CO
05.2016 - 04.2019
- Upheld the responsibility of opening and closing the restaurant efficiently and effectively
- Consistently performed among the top servers for having the highest check average and highest tip percentage
- Gained wine and liquor knowledge to better help guests pair a beverage with their food
- Formed public relations with guests who consistently came back to dine in with me.
Education
BA in Communication -
Metropolitan State University
12.2022
Associates of Arts -
Arapahoe Community College
05.2019
Associates of Arts -
Community College of Aurora
05.2018
Skills
- Customer Service
- Clear written and oral communication
- Organizational skills
- Adaptability
- Teamwork
- Problem-solving
References
- Kayla Thompson, JING General Manager, (720) 272-2940
- Ashley Toussaint, JING Service Manager, (720) 416-4429
- Madison Doon, United Flight Attendant, (614) 282-6400
Timeline
Server/Bartender
Jing Restaurant
04.2021 - Current
Server/Bartender
California Pizza Kitchen
05.2019 - 04.2021
Server
PF Changs
05.2016 - 04.2019
BA in Communication -
Metropolitan State University
Associates of Arts -
Arapahoe Community College
Associates of Arts -
Community College of Aurora