Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zoey Haaksma

Highlands Ranch,CO

Summary

TBD

Overview

8
8
years of professional experience

Work History

Server/Bartender

Jing Restaurant
Greenwood Village, CO
04.2021 - Current
  • Presented dish descriptions to precise chef standards, receiving multiple positive guest reviews
  • Proven strong work ethic and high customer retention
  • Outperformed monthly server sales goals 2 months in a row by suggesting dishes based on unique preferences
  • Headed public relations to promote the restaurant's purpose and value.

Server/Bartender

California Pizza Kitchen
Lone Tree, CO
05.2019 - 04.2021
  • Promoted to lead bartender after 12 months for showing initiative
  • Kept a high quality of standard for dine-in and take-out guests during peak hours
  • First hands-on experience learning to make craft cocktails
  • Exceeded sales targets by 25% by recommending add-ons and up-selling promotional gift cards.

Server

PF Changs
Lone Tree and Aurora, CO
05.2016 - 04.2019
  • Upheld the responsibility of opening and closing the restaurant efficiently and effectively
  • Consistently performed among the top servers for having the highest check average and highest tip percentage
  • Gained wine and liquor knowledge to better help guests pair a beverage with their food
  • Formed public relations with guests who consistently came back to dine in with me.

Education

BA in Communication -

Metropolitan State University
12.2022

Associates of Arts -

Arapahoe Community College
05.2019

Associates of Arts -

Community College of Aurora
05.2018

Skills

  • Customer Service
  • Clear written and oral communication
  • Organizational skills
  • Adaptability
  • Teamwork
  • Problem-solving

References

  • Kayla Thompson, JING General Manager, (720) 272-2940
  • Ashley Toussaint, JING Service Manager, (720) 416-4429
  • Madison Doon, United Flight Attendant, (614) 282-6400

Timeline

Server/Bartender

Jing Restaurant
04.2021 - Current

Server/Bartender

California Pizza Kitchen
05.2019 - 04.2021

Server

PF Changs
05.2016 - 04.2019

BA in Communication -

Metropolitan State University

Associates of Arts -

Arapahoe Community College

Associates of Arts -

Community College of Aurora

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Zoey Haaksma