Zoey Janke

• Greeted customers and provided friendly customer service.
• Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
• Managed large groups in a timely manner while ensuring satisfaction of all guests.
• Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
• Restocked napkins, condiments and utensils at self-service areas during slow periods.
• Talked pleasantly with customers while taking orders and promoted positive image for business.
• Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
• Warmly greeted visitors to promote great customer service and positive ordering experience.
• Welcomed and thanked guests to demonstrate appreciation for patronage.
• Maintained safe food handling practices to prevent germ spread.
• Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.

• Transporting children to school, sports activities, or other engagements when necessary.
• Completing light housekeeping tasks such as tidying up toys and books.
• Monitoring sleep schedules and adjusting accordingly if needed.
• Helped complete homework, school projects and chores.
• Responsibly watched children while parents were out.
• Maintaining a positive attitude while being patient and understanding with the children.
• Remaining alert at all times while caring for multiple children simultaneously.
• Greeting parents upon arrival home from work and providing updates on the day's events.
• Establishing trust through consistent communication with both parents and kids.
• Monitored children's safety and well-being to prevent accidents and falls.

• Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
• Greeted guests and gathered information to seat groups or place on waitlist.
• Answered customer inquiries regarding the menu, restaurant services, and special promotions.
• Inspected dining areas for any damages or defects.
• Assigned patrons to suitable tables according to server rotation.
• Maintained cleanliness of lobby area, including wiping down tables and chairs.
• Monitored dining area to assess server capacity and estimate wait times.
• Answered telephone to provide dining information and take reservations.
• Spoke with patrons to make conversation, answer questions or to respond to complaints.
• Resolved customer service and food-related issues to maintain guest satisfaction.
• Resolved conflicts between customers when necessary.

• Restocked shelves at retail locations with products to match planned demonstrations.
• Created content for social media, including posts, stories, and videos.
• Maintained a professional appearance and demeanor that reflects the brand's image.
• Increased sales by encouraging customers to purchase additional products and services.
• Prepared detailed reports on customer feedback, sales performance, competitive analysis.
• Engaged with potential customers, providing product information and answering queries.
• Participated in team meetings to discuss strategies and share feedback from the field.
• Employed basic selling techniques to engage with customers.
• Recommended, selected and helped locate merchandise based on guest needs and desires.
• Introduced sales, promotions and other brand initiatives to gain customer loyalty.
• Used consultative sales techniques to uncover customer questions and needs.
• Maintained professionality and efficiency while working closely with leadership.

• Greeted customers and provided friendly customer service.
• Informed customers of daily specials, menu items
• Answered phone calls, and answered any questions asked
• Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
• Processed payments using cash registers or POS systems accurately and efficiently.
• Checked food quality regularly before serving it to customers.
• Resolved any customer complaints or issues promptly with professionalism.

Performed opening and closing duties such as counting money, organizing supplies.