Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Zoey Kelman

Zoey Kelman

Las Vegas,NV

Summary

Positive, outgoing, and authentic individual with excellent listening skills. Several years of exceptional customer service with a knack for motivating and celebrating wins of others. Great at adapting in fast-paced environments. Very easy to train and full of empathy and love for others.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Behavior Technician

Soar ABA
Las Vegas, NV
01.2022 - Current
  • Developed and maintained positive customer relationships.
  • Encouraged positive behaviors through positive reinforcement techniques such as verbal praise, rewards systems or redirection when needed.
  • Promoted a positive atmosphere by providing encouragement and positive reinforcement during sessions.
  • Monitored client's progress towards identified goals through data collection and analysis.
  • Assisted in the implementation of crisis intervention protocols when needed.
  • Facilitated social interactions between peers by providing verbal prompts or physical guidance when necessary.

Barista

Starbucks
Las Vegas, NV
02.2021 - 12.2021
  • Resolved customer service issues in a timely manner while providing excellent customer service at all times.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Maintained a clean work environment.
  • Operated cash registers to process customer payments.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.

Education

High School Diploma -

College of Southern Nevada
Las Vegas, NV

Skills

  • Positive and Friendly
  • Interpersonal Communication
  • Stage Performance
  • Dance Techniques
  • Wide Singing Range
  • Perform well in high-demand, fast-paced environments
  • Basic Math
  • Social Perceptiveness
  • Attention to Detail

Certification

  • Current Registered Behavioral Technician License

References

References available upon request.

Timeline

Behavior Technician

Soar ABA
01.2022 - Current

Barista

Starbucks
02.2021 - 12.2021

High School Diploma -

College of Southern Nevada

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Zoey Kelman