ZOEY MURPHY
La Crosse,WI
Summary
Dedicated and adaptable young professional with a proactive attitude and the ability and eagerness to learn. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Teller
Firefighter's Credit Union
La Crosse, WI
08.2024 - Current
- Handled large volumes of currency quickly and accurately with minimal errors.
- Verified customers' identification to ensure compliance with laws and regulations.
- Explained account information to customers in detail as needed.
- Followed up on requests from customers in a timely manner.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Continuously updated knowledge about banking products, services, policies and regulations.
- Maintained accurate records of all transactions for compliance purposes.
- Trained employees on cash drawer operation.
- Stayed up to date and opened Certificates of Deposits for members.
- Trained on filling out Cash Transaction Reports (CTR)
- Built and maintained client relationships through quality, personalized interactions.
Crew Member
Culver's
Prairie Du Chien, WI
05.2022 - 07.2022
- As a worker for Culver's, it is strongly run with hospitality and making sure that our customers leave happy.
- Along with making sure that the food is made correctly and up to standard.
- Multitasking, in order to make sure everything is done at an orderly time.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
Cashier/Crew Member
Western Union Market
09.2021 - 04.2022
- I was a cashier in charge of making sure all customers were to find what they were looking for, and if not I was to make sure to help them
- Along with using team work with the rest of the workers in order to close everything at a timely fashion- and multitask to make sure my station was taken care of at all times
- This included coffee being refilled and warm, and everything looking clean.
Crew Member
Papa Murphy's
04.2019 - 08.2020
- I would work down the line and make sure the food was up to the standard expected
- Along with working the cash register and making sure all customers were satisfied with their orders
- I was never officially made a shift leader due to lack off staff, but held many responsibilities as one
- Such as making sure every worker was on track, and staying late to count money and lock up
- Multitasking was essential to the job and I had to make sure that everything was going according to schedule during the day and with closing.
Crew Member
McDonald's
02.2019 - 03.2019
- I would work in a line with my fellow coworkers in order to make sure food was made up to standard and made it out with the correct order
- Along with preparing food and making sure there was enough for the day.
Tour Guide
Wisconsion Historical Society- Villa Louis
05.2017 - 11.2018
- Dressed in period attire, I would take guests through the historical Villa Louis mansion
- Giving them information about the family and the history of the times
- Including answering any questions to the best of my ability
- Using hospitality was key in keeping the guests happy and excited to learn about the prestigious house.
Education
Highschool diploma -
Prairie du Chien Highschool
Prairie du Chien05.2020
Skills
- Hospitality
- Multitasking
- Communication
- Interpersonal Skills
- Active Listening
- Leadership Skills
- Problem Solving
- Time Management
- Drawer balancing
- Regulatory Compliance
- Fraud Detection
- Cash Handling
- Account updating
- Currency and coin counter
- Stress Tolerance
- Approachable
- Strong sense of banking ethics
- Safe and vault operation
- Strong Work Ethic
- Reliable
- Cash counting
- Customer relationship development
- Money orders
Timeline
Teller
Firefighter's Credit Union
08.2024 - Current
Crew Member
Culver's
05.2022 - 07.2022
Cashier/Crew Member
Western Union Market
09.2021 - 04.2022
Crew Member
Papa Murphy's
04.2019 - 08.2020
Crew Member
McDonald's
02.2019 - 03.2019
Tour Guide
Wisconsion Historical Society- Villa Louis
05.2017 - 11.2018
Highschool diploma -
Prairie du Chien Highschool
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