Summary
Overview
Work History
Education
Skills
Sustainability
Timeline
Generic

Zoey Niebuhr

Raleigh,NC

Summary

Experience in union organizing as a member-activist and building a well-informed community. I sit on the Raleigh Environmental Advisory Board and AFL-CIO Triangle Labor Council. I'm especially interested in composting and gardening as a way to build community. Variety of experience in customer service, production, & office work.

Overview

7
7
years of professional experience

Work History

Environmental Advisory Board Member

City Of Raleigh
09.2023 - 09.2025
  • Advised the Raleigh City Council advice on matters related to environmental quality
  • Promoted environmental protection standards and policies to the public.

Preloader

United Parcel Service, UPS
03.2023 - Current
  • Collaborated with team members to maintain efficient workflow.
  • Lifted and slid packages weighing up to 150 pounds on conveyor belts to transport items.
  • Followed all safety and security protocols to minimize risk of injury.
  • Checked accuracy of product packaging and labeling, rectifying any issues.

Delegate

Triangle Labor Council
07.2023 - Current
  • Represented Teamsters Local 391 on the Triangle Labor Council
  • Support and uplift other union organizing campaigns and finding ways for our unions to support one another.
  • Bring members issues to the table and working to solve them as an organized labor movement.

Server Support

Bittersweet Cafe
09.2022 - Current
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages and placed orders on POS system.

Direct Support Professional Caregiver

Living With Autism
08.2021 - 03.2023
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Apprentice Chocolatier

Chocolate Smiles
10.2020 - 05.2021
  • Packaged chocolate items for shipping or pickup.
  • Made confections by hand and stocked storefront.
  • Fulfilled custom phone and email orders.
  • Operated cash register and addressed customer's needs.

Library Assistant

NCSU Libraries
01.2020 - 03.2020
  • Organized library shelves, materials and equipment in order as according to the Library of Congress Classification System.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Placed books on proper shelves when returned to circulation.
  • Located library materials, resources and technologies to fulfill patron requests.

Server Support

Tupelo Honey Cafe
06.2019 - 01.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Assistant Archivist

Khayrallah Center For Lebanese Studies
01.2019 - 06.2019
  • Researched and recorded origins, provenance and historical significance of archival materials.
  • Digitalized microfilm of archival Lebanese-American newspapers.
  • Streamlined usage by creating organizational systems for newly digitized records and documents.

Call Center Customer Service Representative

Ruffalo Noel Levitz
10.2018 - 03.2019
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.

Education

Bachelor of Science - Education

North Carolina State University
Raleigh, NC

High School Diploma -

North Carolina School of Science & Math
Durham, NC
05.2018

Skills

    • CPR & First Aid Certified
    • Lifeguard Certified
    • Stop the Bleed Certified
    • Time Management
    • Data Entry
    • Meeting Facilitation
      • NLRB Processes
      • OSHA Standards
      • Documentation and Recordkeeping
      • Forklift Operation
      • Sales Expertise
      • High-Volume Dining

Sustainability

  • Passionate about sustainable gardening/landscaping techniques including permaculture & traditional indigenous practices.
  • Community gardens to strengthen our communities and environment.
  • Compost & recycling enthusiast.


Timeline

Environmental Advisory Board Member

City Of Raleigh
09.2023 - 09.2025

Delegate

Triangle Labor Council
07.2023 - Current

Preloader

United Parcel Service, UPS
03.2023 - Current

Server Support

Bittersweet Cafe
09.2022 - Current

Direct Support Professional Caregiver

Living With Autism
08.2021 - 03.2023

Apprentice Chocolatier

Chocolate Smiles
10.2020 - 05.2021

Library Assistant

NCSU Libraries
01.2020 - 03.2020

Server Support

Tupelo Honey Cafe
06.2019 - 01.2020

Assistant Archivist

Khayrallah Center For Lebanese Studies
01.2019 - 06.2019

Call Center Customer Service Representative

Ruffalo Noel Levitz
10.2018 - 03.2019

Bachelor of Science - Education

North Carolina State University

High School Diploma -

North Carolina School of Science & Math

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Zoey Niebuhr