Zoey O'Donnell
Texarkana,TX
Summary
Dynamic professional with a proven track record with the U.S army, excelling in leadership and problem-solving. Skilled in enhancing operational efficiency and training teams, I foster collaboration and adaptability. My emergency medical training and stress management techniques ensure readiness in high-pressure environments, driving exceptional customer satisfaction and team performance.
Overview
10
10
years of professional experience
Work History
Cashier
Ez-Mart
Texarkana, TX
10.2025 - 01.2026
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted in training new cashiers on operational procedures.
- Implemented improved checkout procedures to enhance customer experience.
- Managed inventory restocking to ensure product availability at registers.
- Built relationships with customers to encourage repeat business.
M1A2 Abrams Tank Crewman
US Army
Fort Hood, TX
11.2021 - 05.2024
- Operated M1A1 Abrams tank in various training exercises and combat simulations.
- Conducted routine maintenance checks, ensuring optimal performance of equipment and systems.
- Collaborated with team members to execute tactical maneuvers during field operations.
- Monitored vehicle systems to identify and troubleshoot mechanical issues promptly.
- Led crew drills focused on emergency response protocols, increasing readiness for unexpected scenarios in the field.
- Analyzed terrain and environmental conditions to optimize vehicle performance during reconnaissance missions.
- Trained junior crew members on vehicle operations and safety procedures, fostering a culture of teamwork and accountability.
- Utilized advanced knowledge of tank systems to troubleshoot issues quickly, minimizing downtime during crucial moments in combat situations.
- Maintained a high level of physical fitness to meet demanding job requirements and enhance overall performance.
Shift Manager
McDonald's
Auburn, WA
02.2016 - 07.2019
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained and mentored team members on service standards and food safety procedures.
- Implemented process improvements that enhanced speed of service during peak hours.
- Managed inventory levels, reducing waste through effective stock control techniques.
- Coordinated staff schedules to optimize coverage during busy shifts, improving service efficiency.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
GED -
Green River Community College
Auburn, WA09-2020
Skills
- Adaptability to changing conditions
- Leadership and motivation
- Emergency medical training
- Stress management techniques
- Teamwork and collaboration
- Problem-solving
- Time management
- Work ethic and integrity
- Reliability and punctuality
- Customer relations
Timeline
Cashier
Ez-Mart
10.2025 - 01.2026
M1A2 Abrams Tank Crewman
US Army
11.2021 - 05.2024
Shift Manager
McDonald's
02.2016 - 07.2019
GED -
Green River Community College