Zoey Udell
Duncanville,TX
Overview
17
17
years of professional experience
Work History
Caregiver
George Udell
Duncanville, TX
08.2024 - 12.2025
- Assisted my father with daily living activities to enhance independence and comfort while he was living at my home on hospice with a diagnosis of congestive heart failure and advanced stages of dementia.
- Learned and applied safety protocols to ensure a secure environment for him.
- Provided companionship and emotional support to improve his overall wellbeing.
- Supported personal hygiene routines, promoting his health and dignity.
- Collaborated with healthcare professionals to coordinate effective care strategies.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, and meal preparation.
- Engaged in conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Provided safe mobility support to help him move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Assisted with feeding and monitored intake to help him achieve nutritional objectives.
Floral Department Manager
Tom Thumb Food Store No 3623
DeSoto, TX
04.2010 - 08.2024
- Managed daily floral operations, ensuring quality and freshness of products.
- Trained and mentored team members on floral arranging techniques and customer service standards.
- Developed seasonal floral displays to enhance store aesthetics and drive sales.
- Coordinated inventory management processes to optimize supply levels and reduce waste.
- Analyzed sales trends to adjust inventory and product offerings accordingly.
- Maintained a clean, well-organized workspace that facilitated efficient operations and contributed to an inviting atmosphere .
- Delivered exceptional customer service by handling inquiries promptly while effectively addressing concerns or complaints when necessary.
- Streamlined operational processes within the department, improving overall efficiency and productivity for the team.
- Maintained strict adherence to health and safety guidelines throughout daily operations, ensuring a safe environment for both employees and customers.
- Ensured visual consistency across all displays within the department by adhering to company branding standards.
- Increased sales revenue by implementing effective merchandising techniques and seasonal promotions within the floral department.
- Decreased shrink through close monitoring of department.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
- Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
Floral Delivery Driver
Martha’s Flowers
Lancaster, TX
02.2009 - 04.2010
- Ensured timely delivery of floral arrangements to various locations, maintaining product quality and presentation.
- Operated delivery vehicle in compliance with safety regulations, optimizing routes for efficiency.
- Coordinated with floral designers to confirm order accuracy and special requests prior to delivery.
- Assisted in inventory management, tracking stock levels of flowers and supplies for optimal service.
Timeline
Caregiver
George Udell
08.2024 - 12.2025
Floral Department Manager
Tom Thumb Food Store No 3623
04.2010 - 08.2024
Floral Delivery Driver
Martha’s Flowers
02.2009 - 04.2010