Zoey Zhang
Flushing
Summary
Dynamic HR Manager with a proven track record at 4px Express, skilled in recruitment strategy and employee training. Adept at enhancing team performance and operational efficiency, leveraging project management expertise and strong interpersonal skills to foster a collaborative work environment. Committed to driving organizational success through effective talent management.
Overview
11
11
years of professional experience
Work History
Real Estate Agent
Aligenty
Manhattan, NY
08.2025 - Current
- Assisted clients in navigating property listings and conducting market research.
- Coordinated property showings, ensuring availability and addressing client inquiries effectively.
HR Manager
4px Express
New York, NY
05.2017 - 2019
- Developed and implemented recruitment strategies to attract top talent.
- Streamlined onboarding processes, enhancing employee integration and satisfaction.
- Facilitated employee training sessions to improve skill sets and compliance awareness.
- Managed performance evaluation systems, ensuring fairness and consistency across departments.
Store Manager
Twart Art Studio
Manhattan, NY
12.2016 - 04.2017
- Led daily store operations, ensuring efficient workflow and high customer satisfaction.
- Trained and mentored staff on sales techniques and product knowledge.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed promotional strategies to enhance in-store visibility and drive sales growth.
Supervisors and Account Managers
E-Dragon International
College Point，new York
12.2014 - 12.2016
- Implemented process improvements that enhanced team productivity and reduced errors.
- Trained and mentored new staff on operational procedures and best practices.
- Conducted regular performance evaluations to maintain high standards of quality.
- Collaborated with management to develop strategic initiatives for operational growth.
- Coordinated schedules and resource allocation to meet project deadlines effectively.
- Facilitated communication between departments to streamline operations and enhance teamwork.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
Education
GED -
Tonghua
上海01-2015
Skills
- Project Management Essentials Certified (PMEC)
- Financial Markets Certificate
- Introduction to Psychology Certificate
- Foreign Trade Accountant Qualification Certificate
- Computer Operator Certificate
- First aid training certificate
- Proficient in using office software for company operations and maintenance
- Computer Application Skills Assessment Certificate
- Mandarin Proficiency Test Registration Certificate, Level 2B
- Count money quickly
Timeline
Real Estate Agent
Aligenty
08.2025 - Current
HR Manager
4px Express
05.2017 - 2019
Store Manager
Twart Art Studio
12.2016 - 04.2017
Supervisors and Account Managers
E-Dragon International
12.2014 - 12.2016
GED -
Tonghua