Zoey Zulauf
Help at Home
Springfield,IL
5
years of professional experience
- Successfully managed daily office operations, scheduling, records, and administrative responsibilities.
- Improved organization and efficiency by maintaining accurate files, calendars, and office documentation.
- Handled multiple priorities and deadlines while maintaining professionalism and attention to detail.
- Delivered friendly, efficient customer service in a fast-paced restaurant environment.
- Consistently handled multiple tables and customer requests while maintaining accuracy and a positive attitude.
- Worked effectively as part of a team while adapting quickly to busy and high-pressure situations.
- Trusted to handle customer transactions, orders, and service responsibilities accurately.
- Provided compassionate, reliable care while maintaining a safe and comfortable environment for clients.
- Built strong relationships with clients and families through dependable communication and personalized support.
Work History
Server
3 Years 10 Months- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and retention.
- Assisted with order taking and food delivery, maintaining efficiency during peak hours.
- Collaborated with kitchen staff to ensure timely preparation of meals and accurate order fulfillment.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Processed payments accurately using point-of-sale system, managing cash register transactions efficiently.
Caregiver
5 Months- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medications as prescribed, maintaining accurate records of dosages.
- Developed personalized care plans based on individual client needs and preferences.
- Collaborated with healthcare professionals to coordinate comprehensive care services.
- Monitored clients' health and reported changes to medical staff promptly.
- Implemented strategies to enhance client engagement and social interaction.
- Maintained a clean and organized living environment for clients, promoting well-being.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Office Manager
9 Months- Coordinated daily office operations to enhance workflow efficiency.
- Managed scheduling and logistics for team meetings and events.
- Developed and implemented office policies to streamline procedures.
- Oversaw inventory management, ensuring adequate supply levels were maintained.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Education
High School Diploma
Skills
Respectful and compassionate
Time management
Elderly care
Problem-solving
Dependable and responsible
Patient care
Multitasking and organization
Strong ethics
Flexible schedule
Verbal and written communication skills
Compassionate communication
Timeline
Caregiver
Help at Home
02.2026 - 07.2026Read More
Office Manager
All Weather Courts
05.2025 - 02.2026Read More
Server
Star 66 Cafe
03.2021 - 01.2025Read More
Riverton High School
High School Diploma
Read More