Zofia Folta

Regularly achieved set sales quotas through superior client interactions.

Maintained sales practices consistent with company standards.

Ensured superior customer interactions through a friendly attitude.

Boosted customer satisfaction with strategic cross-selling techniques.

• Elevated satisfaction by swiftly handling issues.
• Ensured financial records matched with cash register totals.
• Provided product information in response to customer inquiries.
• Ensured smooth daily operations with proper store closure.
• Worked with other supervisors to implement operational enhancements.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Organized electronic and paper files for swift information access.
• Efficiently managed communications and financial processing.
• Managed inventory of office supplies.

• Greeted customers and helped with product questions, selections, and purchases.
• Elevated customer satisfaction through an organized shopping environment.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.