ZOHAIB KHAN
Whitestone,NY
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Quick at mastering new skills. Helpful in various areas of work. Motivated biology student seeking internship in medicine or dentistry to gain hands-on experience. Outgoing and friendly with a strong drive to succeed. Skillful in team leadership and strategic planning, with a focus on enhancing healthcare delivery through innovative solutions.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Dental Front Desk & Assistant
ROOSEVELT FIELD DENTAL AESTHETICS
Long Island, NY
08.2026 - 09.2026
- Managed patient scheduling using the dental office’s practice management software, including booking, confirming, rescheduling, and organizing appointments.
- Verified dental insurance eligibility and coverage prior to appointments, ensuring accurate benefits information for patients.
- Communicated clearly and professionally with patients about scheduling, insurance, and office inquiries, enhancing patient experience.
- Answered incoming phone calls, assisted patients with appointment questions, and directed calls appropriately.
- Prepared and set up treatment rooms for hygienists and dentists according to scheduled procedures, ensuring readiness for patient care.
- Supported both front-office and clinical staff to help maintain an organized and efficient patient workflow
- Began training in taking dental X-rays while following proper safety and positioning procedures.
- Learned proper organization and placement of dental instruments, materials, and supplies needed for different appointments.
Healthcare Office Manager
CRESCENT PHYSICAL THERAPY
Astoria, NY
06.2019 - 06.2026
- Led IT support team, ensuring timely resolution of technical issues and seamless operation of healthcare office systems, and enhancing user experience.
- Coordinated IT-related projects, including system upgrades and data migration, with minimal disruption to daily operations, facilitating continuous healthcare service delivery.
- Managed security of sensitive patient information through protocol implementation, regular audits, and adherence to data protection regulations, while safeguarding patient trust.
- Trained new staff on administrative processes and office software usage.
Healthcare IT Lead
CRESCENT PHYSICAL THERAPY
Astoria, NY
06.2022 - 08.2025
- Oversaw the implementation, maintenance, and optimization of Electronic Health Records (EHR) systems, ensuring seamless integration with clinical workflows and compliance with HIPAA regulations.
- Developed and enforced powerful protocols to safeguard patient data, including the implementation of encryption, multi-factor authentication, and regular security audits, ensuring compliance with HIPAA and other regulations.
- Managed relationships with healthcare IT vendors and key stakeholders, negotiating contracts and overseeing service delivery to align IT initiatives with organizational goals.
- Leveraged data analytics tools to extract and analyze healthcare data, generating insights that informed clinical decision-making and supported operational improvements.
- Designed and delivered training programs for healthcare staff on new IT systems and tools, increasing user adoption and reducing system-related issues.
Community Service Volunteer
MUSLIM CENTER OF NEWYORK; MUSLIM CENTER SCHOOL
Flushing, NY
06.2019 - 07.2023
- Organized community events and activities for the school.
- Assisted adults and children with various needs during events.
- Supported teachers in organizing special occasions to enhance student engagement.
- Assisted with the fundraising dinners they held.
- Supervised children during fundraising dinners to ensure their safety and engagement.
- Distributed snacks to attendees, contributing to a welcoming atmosphere at events.
- Set up chairs and tables for any events held in the school.
- Cleaned up everything after the events were finished.
Education
B.A. - Biology, Health Sciences & Computer Science Minor
Queens College of The City University of New York
05-2027
Skills
- Dental Software
- Practice Management
- Patient Coordination
- Appointment Scheduling
- Insurance Verification
- Patient Record Management
- Patient Care Analysis
- Patient Safety Protocols
- Project Management
- Team Collaboration
- Patient Interaction
- Patient Engagement
- Professional communication
Certification
Google Cybersecurity Certificate
Timeline
Dental Front Desk & Assistant
ROOSEVELT FIELD DENTAL AESTHETICS
08.2026 - 09.2026
Healthcare IT Lead
CRESCENT PHYSICAL THERAPY
06.2022 - 08.2025
Healthcare Office Manager
CRESCENT PHYSICAL THERAPY
06.2019 - 06.2026
Community Service Volunteer
MUSLIM CENTER OF NEWYORK; MUSLIM CENTER SCHOOL
06.2019 - 07.2023
B.A. - Biology, Health Sciences & Computer Science Minor
Queens College of The City University of New York