- Graphic Design
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Blogging
- I enjoy helping others and giving back to the community
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Pilates
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Dance
- Participating in fundraising events to support local charities, schools, or community projects
- Music
Zoie Clark
Summary
Dynamic Certified Teacher Assistant with a proven track record at Buffalo Public School District, enhancing student engagement through effective leadership and interpersonal communication. Skilled in classroom safety and student records management, I significantly contributed to creating positive learning environments and fostering behavior improvements. Expert in leveraging empathetic approaches for diverse student needs.
Mentoring professional with proven track record in fostering growth and development among individuals. Expertly navigates challenging scenarios to provide insightful guidance and support. Known for strong collaboration and adaptability in dynamic environments, delivering consistent results through effective communication and goal-setting.
Professional with strong background in mentoring, skilled in guiding individuals towards personal and professional growth. Adept at fostering collaborative environments and adaptable to evolving needs. Expertise in communication, problem-solving, and leadership. Known for reliability and results-driven approach.
Experienced with providing tailored mentorship to individuals, helping them achieve personal and professional milestones. Utilizes effective communication and empathy to build trust and encourage development. Knowledge of leadership and conflict resolution techniques ensures productive and supportive mentoring relationships.
Experienced with coordinating and overseeing direct support services, ensuring consistent and quality care. Utilizes leadership skills to manage and mentor support staff towards achieving client goals. Track record of fostering positive team environment and maintaining high standards in care provision.
Professional with strong background in direct support and supervision. Skilled in team collaboration, adaptable to changing needs, and consistently focused on achieving results. Expertise in developing individualized support plans, managing staff, and fostering positive environment. Known for reliability, strong communication, and problem-solving abilities.
Qualified with solid foundation in educational support. Successfully assisted lead teachers in classroom management and lesson implementation. Demonstrated excellence in communication and organization, enhancing student engagement and academic progress.
Experienced with classroom support and student engagement. Utilizes effective communication and organizational skills to assist in educational delivery. Knowledge of fostering positive and inclusive learning environment.
Overview
9
9
years of professional experience
Work History
Certified Teacher Assistant
Buffalo Public School District
01.2023 - Current
- Promoted a positive learning environment by establishing clear classroom expectations and maintaining consistent routines.
- Monitored student progress through regular assessments, adjusting instructional strategies as needed for optimal results.
- Collaborated with fellow teachers to develop interdisciplinary lesson plans, maximizing student engagement and understanding.
- Managed classroom behavior effectively by implementing consistent consequences and reinforcing positive behaviors.
- Established strong relationships with parents through effective communication about their child''s academic progress and behavioral concerns.
- Implemented differentiated instruction techniques to address diverse learning needs and ensure individual student success.
- Contributed to school-wide initiatives focused on improving student achievement levels, participating in data-driven decision-making processes, and collaborating on team-based projects.
- Supported the integration of technology into the curriculum by assisting with the implementation of digital tools such as online quizzes and educational websites.
- Provided timely feedback on assignments, enabling students to improve their understanding of course material and overall performance.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching skills.
- Assisted in implementation of school-wide behavior management programs, promoting positive school climate.
Certified Teacher Assistant
The Arc Erie County New York
09.2021 - 01.2023
- Promoted a positive learning environment by establishing clear classroom expectations and maintaining consistent routines.
- Monitored student progress through regular assessments, adjusting instructional strategies as needed for optimal results.
- Collaborated with fellow teachers to develop interdisciplinary lesson plans, maximizing student engagement and understanding.
- Managed classroom behavior effectively by implementing consistent consequences and reinforcing positive behaviors.
- Established strong relationships with parents through effective communication about their child''s academic progress and behavioral concerns.
- Implemented differentiated instruction techniques to address diverse learning needs and ensure individual student success.
- Contributed to school-wide initiatives focused on improving student achievement levels, participating in data-driven decision-making processes, and collaborating on team-based projects.
- Supported the integration of technology into the curriculum by assisting with the implementation of digital tools such as online quizzes and educational websites.
- Served as a mentor for new teacher assistants, sharing best practices and offering guidance on classroom management strategies.
- Enhanced student comprehension by utilizing visual aids, real-world examples, and hands-on activities.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching skills.
- Facilitated organization of extracurricular activities, contributing to well-rounded education.
- Improved classroom management with introduction of positive behavior support strategies.
- Assisted in developing individualized education plans to promote student success.
- Assisted in monitoring student progress through regular assessments and feedback sessions.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Direct Support Professional Supervisor
People Incorporated
06.2018 - 09.2021
- Promoted independence among clients by teaching essential life skills such as budgeting, cooking, and public transportation use.
- Increased community integration for clients through the organization of social events, volunteer opportunities, and outings.
- Improved staff performance by providing consistent training and ongoing supervision to direct support professionals.
- Coordinated transportation services for clients enabling access to various community activities while promoting inclusion opportunities.
- Ensured client safety and well-being through thorough monitoring, documentation, and reporting of incidents and progress.
- Developed and maintained a constructive partnership with external agencies to support clients'' involvement in recreational, educational, and vocational programs.
- Fostered a positive work environment by supporting team members, recognizing achievements, and addressing conflicts in a timely manner.
- Addressed behavioral challenges proactively by implementing positive behavior supports and collaborating with behavioral specialists.
- Implemented emergency response protocols effectively during crisis situations to protect the safety of both clients and staff members.
- Managed caseloads efficiently while maintaining accurate records in compliance with state regulations and agency policies.
- Assisted in staffing decisions including selection, hiring, training, scheduling, and mentoring new team members to ensure quality care provision.
- Served as a role model for staff in demonstrating compassionate care practices that prioritize respect for each individual''s dignity and rights.
- Advocated for client needs during service planning meetings, ensuring resources were allocated appropriately to foster growth and development.
- Enhanced individual care by developing personalized support plans for clients with intellectual and developmental disabilities.
- Contributed to the continuous improvement of service delivery by participating in agency initiatives, providing feedback, and implementing best practice strategies.
- Ensured compliance with all federal, state, and agency regulations by conducting regular audits of client files and documentation practices.
- Conducted regular performance evaluations for direct support professionals to identify areas of improvement and guide professional development.
- Maintained strong relationships with families, providing regular updates on their loved one''s progress and addressing concerns promptly.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Front Desk Manager
Holiday Inn Express Hotel
09.2017 - 08.2018
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Managed front desk maintenance of client records and lab data.
- Streamlined check-in and check-out processes for a smoother guest experience.
- Managed team schedules, ensuring adequate staffing levels for optimal front desk operations.
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
- Improved staff communication through regular meetings, leading to enhanced teamwork and overall efficiency.
- Established strong rapport with returning guests while building new connections with first-time visitors.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Developed strong relationships with corporate clients, securing long-term contracts for group bookings.
- Utilized property management software effectively for booking management, reporting, and tracking performance metrics.
- Coordinated with sales department to identify potential leads from incoming inquiries.
- Assisted guests with special requests, creating memorable experiences that encouraged positive reviews on social media platforms.
- Followed company security and check-in policies and procedures and reported suspicious activity to supervisor.
- Supported revenue management strategies by closely monitoring occupancy rates and adjusting room pricing accordingly.
- Implemented policies and procedures to maintain compliance with brand standards and local regulations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Sales Associate Supervisor
Walmart
01.2016 - 01.2018
- Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
- Spearheaded special events within the store such as promotional launches or holiday festivities that engaged both employees and clientele alike.
- Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
- Collaborated with other supervisors to share best practices and implement improvements across departments.
- Mentored junior sales associates to improve their selling techniques, resulting in higher individual performance.
- Coordinated staff training sessions on new products or promotions to ensure all team members were well-informed about current offerings.
- Created a positive work environment with clear communication, team building activities, and consistent recognition of achievements.
- Resolved escalated customer complaints professionally while maintaining a focus on preserving long-term client relationships.
Education
Associate of Arts - Early Childhood Education And Care
Bryant And Stratton College
Getzville, NY12-2025
High School Diploma -
Buffalo Academy Of Science Charter School
Buffalo, NY06-2018
Skills
- Small group facilitation
- Verbal communication
- Parent-teacher communication
- Classroom safety
- Positive attitude
- Student records management
- Effective leadership
- Role modeling
- Behavior improvements
- Skill development
- Empathetic approach
- Group and individual instruction
- Interpersonal communication
- Peer counseling
- Life skills development
- Daily living support
- Career counseling
Accomplishments
- Earned certification in Education.
- Helped train 15 new teaching assistants and teaching aides.
- Observed students and documented social, emotional, motor skill, and intellectual developments.
- An Author of a book called " It was necessary" that encourages women and men that everything you have gone through is for the making of who you are becoming.
- Licensed Minister at Tabernacle of Praise under the leadership of Dr. Charles McCarley.
- Serve in the women's ministry " WiseHER" under Lady Rachel McCarley
Interests
Timeline
Certified Teacher Assistant
Buffalo Public School District
01.2023 - Current
Certified Teacher Assistant
The Arc Erie County New York
09.2021 - 01.2023
Direct Support Professional Supervisor
People Incorporated
06.2018 - 09.2021
Front Desk Manager
Holiday Inn Express Hotel
09.2017 - 08.2018
Sales Associate Supervisor
Walmart
01.2016 - 01.2018
Associate of Arts - Early Childhood Education And Care
Bryant And Stratton College
High School Diploma -
Buffalo Academy Of Science Charter School
Similar Profiles
Cristalys CruzCristalys Cruz
Custodian at Buffalo Public School DistrictCustodian at Buffalo Public School District
Carmen PabonCarmen Pabon
Senior Account Clerk for the Student Support & Attendance Department at Buffalo Public School DistrictSenior Account Clerk for the Student Support & Attendance Department at Buffalo Public School District
Julie PastoreJulie Pastore
Teacher at Buffalo Public School DistrictTeacher at Buffalo Public School District