Coordinated with vendors to ensure timely return and delivery of products.
Managed return merchandise authorizations for customers.
Implemented procedures for quality control inspections on returned items prior to restocking or disposal.
Maintained records for all returned items including tracking numbers, proof of delivery.
Ensured compliance with relevant laws and regulations related to product returns.
Cultivated relationships with suppliers, vendors, and customers regarding returns process.
Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
Electronics Technician Second Class
Navy (TACTRAGRULANT)
Norfolk, VA
04.2019 - 05.2022
Coordination and installation of ship installations and set-up for NCTE Equipment for over 60 Warships, support of over 6 Fleet Synthetic Training Events.
Maintained and supported the Digital Radio Management Suite.
Organization and Management of over 1,116 pieces of NCTE equipment and administrative documents pertaining to equipment installations and repair.
Maintained records of all repair activities performed on various pieces of equipment.
Provided technical support and guidance to users on electronic equipment operation.
Assisted in the installation of new systems and equipment as needed.
Electronics Technician
Navy (USS ARLINGTON LPD24)
Norfolk, VA
06.2014 - 01.2019
Information Systems Maintenance Technician (ISM): Networking, hardware, and software components to facilitate data transfer, describe, and explain the network and its components.
AN/SRC-55(V) HYDRA, ENG WIFCOM, WPCS Technician: Operates and performs organizational level maintenance on the WIFCOM, HYDRA, and WPCS systems. Maintains system repeaters, system controllers, portable radios, fixed radio stations, multiple battery chargers/conditioners, and Radiating Transmission Line (RTL) antenna. Performs work as a systems manager, including but not limited to system database management and system programming, radio inventory/issue management, and radio programming.
Communication Equipment (WSC-3/UHF DAMA) Technician: Performs organizational level maintenance on the WCS-3 Satcom and LOS transceivers, OE-82 Antenna.
Amphibious Assault Direction System Radio Operator and Maintainer.
Work Center supervisor: Oversaw 23 Sailors in day-to-day activities and underway exercises. Performing maintenance and troubleshooting, with repairs on shipboard systems, to help maintain operational capability of LPD-24 USS ARLINGTON.