Zoila Herrera
Lynwood,CA
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
12
12
years of professional experience
Work History
Warehouse Worker
Bergen logistics
Cerritos, CA
08.2022 - 12.2025
- Handled packaging and labeling of products for outgoing shipments.
- Used pallet jacks to move items to and from warehouse locations.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Organized warehouse space for efficient storage of products.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Processed returns of defective merchandise as required.
Caregiver
Cambrian Homecare
Long Beach, California
08.2019 - 10.2022
- Assisted clients with daily living activities and personal care needs.
- Monitored client health and reported changes to healthcare professionals.
- Maintained a clean and safe environment for clients through regular housekeeping tasks.
- Maintained clean and well-organized environment for client happiness and safety.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Medical Office Specialist
Clinica virgen de guadalupe
Huntington Park, California
10.2016 - 04.2017
- Managed patient scheduling and appointments using electronic health record systems.
- Coordinated communication between medical staff and patients effectively.
- Processed patient insurance claims and verified eligibility for services.
- Addressed patient inquiries with professionalism and empathy consistently.
- Answered and directed incoming calls in a professional manner.
- Assisted with filing and organizing medical records according to established protocols.
- Provided translation services between English-speaking providers and Spanish-speaking patients.
Medical Assistant
Dusk To Dawn Urgent Care
Lynwood, California
05.2014 - 07.2014
- Assisted patients with check-in and registration processes.
- Conducted vital signs assessments for incoming patients.
- Prepared examination rooms for medical procedures and treatments.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Documented notes during patient visits.
Medical Assistant Volunteer
Kaiser Permanente
Torrance, California
04.2014 - 04.2014
- Conducted EKG’s
- Took glucose levels and blood pressure
- Worked with cardiologist Dr. Wu and anesthesiologist Dr. Puni
Skills
- Packaging and labeling
- Safety compliance
- Safety protocols
- Patient scheduling
- Insurance processing
- Problem solving
- Time management
- Compassionate engagement
- Verbal and written communication
- HIPAA compliance
- Patient companionship
Timeline
Warehouse Worker
Bergen logistics
08.2022 - 12.2025
Caregiver
Cambrian Homecare
08.2019 - 10.2022
Medical Office Specialist
Clinica virgen de guadalupe
10.2016 - 04.2017
Medical Assistant
Dusk To Dawn Urgent Care
05.2014 - 07.2014
Medical Assistant Volunteer
Kaiser Permanente
04.2014 - 04.2014