Results-oriented achiever with a proven ability to consistently exceed targets and drive success in fast-paced environments. Combining strategic thinking with hands-on experience, capable of delivering impactful solutions that enhance organizational performance. Efficient [Desired Position] with a solid foundation in providing clinical and administrative support in healthcare settings. Track record includes assisting in patient care, managing medical records, and supporting office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments, equipped to thrive in any healthcare setting.
Hi, I’m
Zoine McKelvy
Houston,TX
Summary
Overview
7
years of professional experience
1
Certification
Work History
Hertz Car Rental
Customer Sales Representative
08.2023 - 01.2024
Job overview
- Emphasized product specifications to meet customer needs.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Informed customers of promotions to increase sales productivity and volume.
- Selected correct products based on customer needs, product specifications and applicable regulations.
CPS CONTRACTOR
Contractor
07.2023 - 01.2024
Job overview
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
Memorial Hermann
PCA/CNA
12.2022 - 05.2023
Job overview
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Maintained clean and safe environment to promote patient safety and comfort.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Improved patient comfort by providing compassionate and attentive care.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Amazon
Flex-schedule
06.2022 - 12.2022
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
JC Penny
Sales Associate / Salon Receptionist
01.2022 - 05.2022
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed returns, exchanges and refunds in accordance with store policy.
First Place Kids
Intern
12.2021 - 01.2022
Job overview
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Genesis Health and Wellness
Covid Tester
08.2020 - 12.2021
Job overview
- Examined products for imperfections and defects.
- Trained other workers in inspection and testing procedures.
- Followed safety protocols while handling hazardous materials.
- Maintained test environment stability by conducting regular maintenance and system upgrades, ensuring accurate testing results.
Amazon
Stowing
08.2018 - 12.2018
Job overview
- Sorted over [Number] products onto shelves according to type, weight, and size.
- Increased efficiency in stowing processes by implementing better organization and time management techniques.
- Inspected items for any damages and reported discrepancies to supervisor.
Northwest Assistance Ministries
06.2017 - 08.2017
Job overview
- Data entry
- Customer service
- Maintained a safe and clean work environment
- Give comfort to patients and families with geared customer service
- Health care
- Scheduling appointment
Education
Lone Star CollegeHouston, TX
Associate of Science from Medical Assistant
11-2025
University Overview
Academy of MAMHouston, Tx
CNA,CMA
10-2022
University Overview
Ogle CosmetologyHouston, TX
Hair, Skin and Beauty
01.2022
University Overview
Klein Cain High SchoolHouston, TX
High School Diploma from Sports Medicine/ Physical Therapy Trainer
01.2021
University Overview
Skills
- Team Leadership
- Management Support
- Retail and Sales
- Clerical Skills
- Customer Service/ Guest Relation
- Money Handling
- Stock and Inventory
- Excellent Organization skill
- Company policies
- Safety and Maintenance
- Patience and resilience
- Data entry proficiency
Certification
- Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Infection Control and Sterilization Certificate – Barbicide® or similar organizations.
- Permanent Makeup Artist License/Certification – Society of Permanent Cosmetic Professionals or state regulatory bodies where applicable.
- Braiding License - [State] Department of Health or Board of Cosmetology.
- CPR/AED Certification – American Red Cross or American Heart Association.
- Make-up Artist Certification – Various Accredited Makeup Schools.
- Cosmetology License - [State] Board of Cosmetology.
Timeline
Customer Sales Representative
Hertz Car Rental
08.2023 - 01.2024
Contractor
CPS CONTRACTOR
07.2023 - 01.2024
PCA/CNA
Memorial Hermann
12.2022 - 05.2023
Flex-schedule
Amazon
06.2022 - 12.2022
Sales Associate / Salon Receptionist
JC Penny
01.2022 - 05.2022
Intern
First Place Kids
12.2021 - 01.2022
Covid Tester
Genesis Health and Wellness
08.2020 - 12.2021
Stowing
Amazon
08.2018 - 12.2018
Northwest Assistance Ministries
06.2017 - 08.2017
Ogle Cosmetology
Hair, Skin and Beauty
Klein Cain High School
High School Diploma from Sports Medicine/ Physical Therapy Trainer
Lone Star College
Associate of Science from Medical Assistant
Academy of MAM
CNA,CMA
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