Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Zolal Hami

Ashburn,Virginia

Summary

Results-driven professional with a strong background in customer service, adept at fostering positive interactions. Proficient in mathematics with a keen interest in finance and government sectors. Demonstrates exceptional adaptability, perceptive thinking, and a quick analytical mind. Excels in critical thinking and problem resolution, showcasing a determined and motivated approach to achieving goals. Eager to contribute dynamic skills to impactful projects and make meaningful contributions in challenging environments

Overview

3
3
years of professional experience
1
1
Certification

Work History

Mod Employee

MOD Pizza
Ashburn, Virginia
09.2023 - Current
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked with cross-functional teams to achieve goals.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted and balanced cashier drawers.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Chipotle Employee

Chipotle
Ashburn, Virginia
12.2021 - 05.2024
  • Recognized by management for providing exceptional customer service.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Answered calls during shifts to assist with customer questions and concerns.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Potbelly Employee

Potbelly's Sandwich Shop
Ashburn, Virginia
07.2022 - 08.2023
  • Identified needs of customers promptly and efficiently.
  • Understood and followed oral and written directions.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Sandwich Artist

SUBWAY®Restaurants
Ashburn, Virginia
06.2021 - 11.2021
  • Processed payments on cash register and counted back bills and change to patrons.
  • Followed established procedures for handling money transactions accurately.
  • Kept customer and food preparation areas clean and well-organized.
  • Organized inventory for efficient restocking of products.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.

Education

High School Diploma -

Stone Bridge High School
Ashburn, VA
05-2024

Skills

  • Analytical and critical thinking skills
  • Customer Service Skills
  • Social Perceptiveness
  • Rapid and adaptive; quick to embrace challenge and change in priority
  • Team player, contributing ideas and cooperating with others in order to achieve a common goal
  • Meticulous and detailed oriented with an eye for accuracy
  • Solutions oriented professional
  • High achiever

Languages

Persian
Native/ Bilingual

Certification

  • WISE Personal Finance Certificate

Timeline

Mod Employee

MOD Pizza
09.2023 - Current

Potbelly Employee

Potbelly's Sandwich Shop
07.2022 - 08.2023

Chipotle Employee

Chipotle
12.2021 - 05.2024

Sandwich Artist

SUBWAY®Restaurants
06.2021 - 11.2021

High School Diploma -

Stone Bridge High School

Similar Profiles

CREATE PROFILE
Zolal Hami