Summary
Overview
Work History
Education
Skills
Websites
Worked with clients in both English and French languages
Languages
Timeline
Generic

ZOMI YAO-BAI

Royse City,TX

Summary

Systematic Senior Consulting Manager with over 10 years of analyzing and implementing business projects experience. Successful at demand forecasting and development of comprehensive plans in alignment with resources and specifications. Proficient in implementation of full project management life-cycle with focus on IT and construction industry standards.

Overview

19
19
years of professional experience

Work History

Freelance Project Manager / Business Consultant

Self-employed
Dallas, TX
03.2015 - Current
  • Directed IT and Construction projects with timelines, budgets and scope of work plans, while applying either agile or scrum methodology
  • Introduced new systems of organization to streamline company changes.
  • Built successful project plans covering objectives, resources and staffing to meet schedules.
  • Increased project team collaboration 30% through effective client engagement, while tackling down budget discrepancies by 20%
  • Maintained open communication by presenting regular updates on project status to customers.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Senior Business Analyst / Project Manager

C&W - PMO
Dallas, TX
06.2009 - 01.2016
  • Cushman and Wakefield is among World’s largest commercial real estate Facility Management firms
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement, tackling down loss by 25%
  • Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.

Software Engineer

Seagate Technology
Oklahoma City, OK
01.2004 - 06.2009
  • Seagate Technology provider of electronic data storage technology and solutions
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
  • Installed and configured software applications and tested solutions for functionality.
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
  • Created procedures for system monitoring, recovery, backup and optimization.
  • Managed over 50 technical calls per day, increased sales by 20%

Education

Bachelor of Arts - Economics- Managerial, Computer Science

The University of Texas At San Antonio
San Antonio, TX
12.2018

Skills

  • Agile/Scrum Project Management / Managing project Constraints and deliverable
  • Software installation / Designing database and website
  • Operations documentation /Technical training and writing
  • Small-business turnaround/ Leading Business Initiatives to meet Objectives
  • Microsoft software and CRM / Office 365, Dynamics CRM
  • Customer Relationship Management Software /Big Data, Salesforce, SharePoint
  • Other Software /Auto CAD, SAP, Yardi, ADP
  • Facility Design
  • Contractual Obligations
  • Shop Drawing
  • Operational Efficiency
  • Carrier Negotiations
  • Vendor Relations
  • Scheduling and Coordinating

Worked with clients in both English and French languages

Worked with French Canadian clients, software developers, technical writers, and interface designers to deliver financial reporting software three months before deadline.

Wrote six user guides for 15,000 users and translated other documents for my French Canadian team, to deliver clients decommissioning projects in France and Canada.

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Freelance Project Manager / Business Consultant

Self-employed
03.2015 - Current

Senior Business Analyst / Project Manager

C&W - PMO
06.2009 - 01.2016

Software Engineer

Seagate Technology
01.2004 - 06.2009

Bachelor of Arts - Economics- Managerial, Computer Science

The University of Texas At San Antonio
ZOMI YAO-BAI