Zoraida Cifuentes
Naval Medical Center San Diego
Chula Vista,CA
20
years of professional experience
Empathetic and patient-service-focused Medical Assistant and Phlebotomist Technician with 13 years of experience in delivering medical care to patients in core lab, clinics and doctors' offices. Accountable for supportive and restorative care under clinical supervision. Efficiency-oriented professional with expertise in clinical and clerical functions.
Work History
Phlebotomist
2 Years 9 Months- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Certified Phlebotomist (CPT1)
3 Years 5 Months- Conducts phlebotomy duties in fast-pace LAB to include collection of blood samples, using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles, on a variety of patients of all ages and of different ethnicities.
- Organize daily work based on collection priority and log samples correctly into Military Health System (Genesis) and prepare samples for centrifugation.
- Protect patients by reviewing paperwork and verifying patient information and following infection control, sharp and biohazardous waste disposal procedures.
- Maintain and stock phlebotomy cart or carrier with appropriate supplies.
- Serve as a peer trainer to properly instruct and oversee newly arrived staff, training them thoroughly to work-site job duties, policies, and several applications within Military Health System (Genesis). Additionally provide support and guidance to providers with ordering properly in MHS Genesis.
Certified Phlebotomist Technician
1 Year 7 Months- Perform venous blood draws, finger sticks, stool testing, UA dip sticks, OBY/GYN pregnancy test, oral test, COVID-19 testing, insolation infection control protocols, process and send out specimens
- Verify specimen information, complete data entry, and properly match patient information to specimens
- Carefully label and package samples for transportation to laboratory, minimizing errors and protecting specimen vials from damage
- Dispose of biohazard fluids, tissue and collection devices safely and securely to minimize risk of spreading diseases and bacteria
Youth Monitor
5 Months- Assure safety and security of unaccompanied minors.
- Keep supervisor informed of needs and potential problems in assigned areas.
- Maintain confidentiality and privacy standards of service.
Medical Assistant
13 Years 2 Months- Front and back office duties such as daily blood draws, urinalysis, finger sticks, vital signs, and injections.
- Assist physician with medication and provide directions to patients and assisted with front desk procedures when needed.
Education
- Phlebotomist
- Phlebotomist
- Medical Assitant
Skills
Bilingual/Spanish
Minor invasive procedures
Supply ordering/replenishment
Works well on a team and fast paced environment
Documentation and recordkeeping
Medical terminology
Staff training
Sample and specimen collection
Timeline
Phlebotomist
San Ysidro Contract
11.2023 - CurrentRead More
Certified Phlebotomist (CPT1)
Naval Medical Center San Diego
03.2023 - CurrentRead More
Certified Phlebotomist Technician
La Maestra Community Health Center
08.2021 - 03.2023Read More
Youth Monitor
TAD PGS, INC Goverment Solution
03.2021 - 08.2021Read More
Medical Assistant
Dr. Losada M.D Outpatient
01.2007 - 03.2020Read More
ASCP BOARD OF CERTIFICATION
from Phlebotomist
Read More
US College
from Phlebotomist
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United Education Institute
from Medical Assitant
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