Zoraida Trujillo
Glenview,IL
Summary
Dynamic professional with a proven track record in customer service excellence and cash management, honed at Culinary Gangster. Skilled in POS Systems and adept at fostering customer relations, I consistently ensure accuracy and efficiency in fast-paced environments. My leadership experience as a Lead Teacher at Primrose School of Long Grove showcases my ability to guide teams and enhance customer experiences.
Overview
3
3
years of professional experience
Work History
Cashier/Expeditor
Culinary Gangster
07.2021 - Current
- Welcomed customers and helped determine their needs.
- Greeted customers and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and promoted the brand.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Ensured a smooth and timely flow of orders from when order is called out into the back of the line.
- Checked every dish to ensure accuracy, and presentation.
- Handled customer complaints and made sure every situation was handled.
- Provided fast service
- Organized and detail-oriented with a strong work ethic.
Lead Teacher
Primrose School of Long Grove
05.2021 - 06.2023
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Education
Associates in Child Development - Child Development
National CDA Training
Online03.2019
High School Diploma -
Wheeling High School
Wheeling05.2015
Skills
- Payment Collection
- Customer service excellence
- Product restocking
- Customer Assistance
- Customer Service
- POS Systems
- Cash Register Operation
- Payment Processing
- Cash Handling
- Issue Resolution
- Cash Management
- Customer Relations
Timeline
Cashier/Expeditor
Culinary Gangster
07.2021 - Current
Lead Teacher
Primrose School of Long Grove
05.2021 - 06.2023
Associates in Child Development - Child Development
National CDA Training
High School Diploma -
Wheeling High School
Similar Profiles
DIANA JESSICA VICTORIA COATEDIANA JESSICA VICTORIA COATE
ASISTENTE DE PRODUCCIÓN at GANGSTER PRODUCCIONESASISTENTE DE PRODUCCIÓN at GANGSTER PRODUCCIONES
James NanningaJames Nanninga
Vac Truck at Gangster EnterprisesVac Truck at Gangster Enterprises
Brandee GrendaBrandee Grenda
Director of Clinical Services at Culinary Services GroupDirector of Clinical Services at Culinary Services Group