Zorana Mccallum
Tampa
Summary
Results-driven professional with experience at United Postal Service, enhancing operational efficiency through effective document management and problem-solving. Proven ability to collaborate within teams and deliver exceptional customer service, leveraging strong attention to detail and time management skills to meet tight deadlines and exceed expectations.
Overview
3
3
years of professional experience
Work History
Processing Clerk
United Postal Service
08.2024 - 04.2025
- Increased operational efficiency by identifying areas of improvement in existing processes and suggesting actionable solutions.
- Facilitated timely document retrieval by maintaining an organized digital filing system that allowed easy access to archived records.
- Collaborated with team members to meet tight deadlines, ensuring timely completion of assigned tasks in a fast-paced environment.
Crew Member/Customer Service Cashier
Popeyes® Louisana Kitchen
01.2022 - 09.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Pasco High School
Wesley Chapel, FL06-2024
Skills
- Document management
- Data entry
- Microsoft Office
- Customer service
- Team collaboration
- Time management
- Problem solving
- Attention to detail
Timeline
Processing Clerk
United Postal Service
08.2024 - 04.2025
Crew Member/Customer Service Cashier
Popeyes® Louisana Kitchen
01.2022 - 09.2024
High School Diploma -
Pasco High School
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