Zoren Bisher-Nea
St Louis,MO
Summary
Resourceful professional with a strong background across diverse industries, skilled in fostering collaboration and resolving conflicts. Exceptional organizational and analytical abilities enhance team dynamics. Committed to driving team success and facilitating continuous growth while maintaining a positive, solutions-oriented approach.
Overview
6
6
years of professional experience
Work History
Senior Travel Director
Maritz Travel
10.2022 - Current
- Coordinated on-site event operations to ensure seamless execution.
- Managing groups ranging in size from 14 to 15,000.
- Proactively address and resolve on-site issues to ensure a smooth program.
- Reviewed billing statements for accuracy for anything related to the program.
Travel Consultant
Maritz Travel
01.2022 - 10.2022
- Managed complex corporate itineraries using GDS platforms and fare rules.
- Advised travelers on booking options, policy compliance, and required documentation.
- Resolved schedule disruptions with airlines, hotels, and ground transportation partners.
- Processed ticketing, exchanges, and refunds with precision and timeliness.
Temp Conference Coordinator
Lewis Rice Law Firm
10.2021 - 01.2022
- Communicated with lawyers to confirm meeting size and assigned appropriate room.
- Facilitated lunch orders to ensure prompt delivery and setup for meetings.
- Executed decoration and planning for holiday celebrations to enhance workplace morale.
Spa Intern
Seminole Hard Rock
10.2020 - 08.2021
- Checked in guests, ensuring a welcoming experience at the spa.
- Booked services for VIP members, enhancing their overall spa experience.
- Promoted additional spa products to enhance guest experience.
- Plan spa events.
- Arrange spa day for incoming groups at Hotel.
Education
Bachelor of Science - Sports, Events, Entertainment management
Johnson & Wales University
North Miami05-2021
Skills
- Travel logistics management
- Customer service
- Supplier relations
- Organizational skills
- Multitasking Abilities
- Effective communication
- Decision-making
- Problem-solving
- Critical thinking
- Microsoft Office
- Adaptability
- Teamwork and collaboration
- Self motivation
Timeline
Senior Travel Director
Maritz Travel
10.2022 - Current
Travel Consultant
Maritz Travel
01.2022 - 10.2022
Temp Conference Coordinator
Lewis Rice Law Firm
10.2021 - 01.2022
Spa Intern
Seminole Hard Rock
10.2020 - 08.2021
Bachelor of Science - Sports, Events, Entertainment management
Johnson & Wales University