Zorey McFoy
Summary
Driven and customer-focused professional with experience in customer service, sales, and cash handling. Proven ability to identify customer needs, promote financial products, and exceed performance goals while delivering exceptional service and effective problem resolution. Currently pursuing a Bachelor’s degree in Business Administration, with an expected graduation date of June 2027.
Overview
3
3
years of professional experience
Work History
Teller
TD Bank
Union, New Jersey
03.2025 - 01.2026
- Opened and maintained customer checking and savings accounts by creating and updating customer profiles in compliance with bank policies and regulatory requirements.
- Consistently identified customer needs and recommended appropriate banking products, contributing to strong sales performance and exceeding quarterly sales goals.
- Promoted and sold banking products, including checking and savings accounts, credit cards, and personal loans.
- Delivered exceptional customer service by assisting clients with daily banking needs and resolving account inquiries.
- Performed accurate cash handling, including deposits, withdrawals, transfers, and balancing cash drawers.
- Served as a Notary Public and processed loan payments, deposits, and night drop transactions.
- Conducted audits and managed vault operations, including buying and selling cash, maintaining balances, and acting as vault custodian.
- Maintained strict adherence to security procedures, fraud prevention standards, and bank regulations.
Account/office associate Intern
Litte stage
Newark, New Jersey
06.2024 - 09.2024
- Supported daily accounting and administrative operations, ensuring accurate recordkeeping and office efficiency.
- Assisted with billing, invoicing, payment tracking, and account updates for families.
- Provided front-office support by answering phones, greeting parents, and handling inquiries professionally.
- Performed data entry, filing, and report preparation related to enrollment, attendance, and finances.
- Collaborated with management and staff to maintain effective communication across the organization.
- Maintained confidentiality and accuracy when handling sensitive financial and personal information.
Site Coordinator
After School All Stars
Newark, New Jersey
09.2022 - 01.2024
- Led daily after-school program operations, ensuring a safe, organized, and supportive environment.
- Supervised staff, provided guidance, and coordinated schedules, attendance, and program logistics.
- Managed and approved employee timesheets, ensuring payroll accuracy and timeliness.
- Served as primary point of contact for parents and liaison between school administration and the program.
- Demonstrated effective leadership in problem-solving, conflict resolution, and decision-making.
- Ensured compliance with school regulations, safety standards, and organizational policies while maintaining accurate documentation.
Education
Bachelor of Science - Business Administration
Montclair State University
Montclair, NJ06-2027
Skills
- Customer service
- sales
- Accounting support
- Data entry
- Team leadership
- Problem resolution
- Sales force
- Reporting sales
- Sales techniques expertise
Timeline
Teller
TD Bank
03.2025 - 01.2026
Account/office associate Intern
Litte stage
06.2024 - 09.2024
Site Coordinator
After School All Stars
09.2022 - 01.2024
Bachelor of Science - Business Administration
Montclair State University