Zoriana Trus
Syracuse,NY
Summary
Dynamic sales professional with background in developing and implementing effective sales strategies. Proven track record of increasing revenue and market share while reducing costs. Demonstrated ability to lead and motivate sales teams to consistently meet and exceed targets. Experienced in developing customer relationships, market analysis and product positioning.
Overview
9
9
years of professional experience
Work History
Housekeeper
Private Home
02.2018 - 03.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Babysitter
Private Home
02.2018 - 03.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
MANAGER OF BUSINESS DEVELOPMENT AND SALES
Bank Aval
10.2013 - 10.2017
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
CASHIER SPECIALIST
Bank Aval
10.2011 - 10.2013
- Demonstrated ability to accurately operate cash registers and credit card machines
- Provided excellent customer service by welcoming, addressing inquiries, and thanking customers
- Communicated effectively with other team members to ensure smooth operations
Education
Lviv National Agrarian University -
Lviv National Agrarian University
Lviv07.2011
Skills
- Social Media Platforms
- Customer Consultations
- Account and Territory Management
- International Business
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Vacuuming and sweeping
- Mopping and sweeping
- Bed making proficiency
- Kitchen cleaning
- Dusting furniture
- Customer-oriented
- Sorting and washing laundry
- Ordering cleaning supplies
- Inventory control
- Dish preparation
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Limited Working
Timeline
Housekeeper
Private Home
02.2018 - 03.2021
Babysitter
Private Home
02.2018 - 03.2021
MANAGER OF BUSINESS DEVELOPMENT AND SALES
Bank Aval
10.2013 - 10.2017
CASHIER SPECIALIST
Bank Aval
10.2011 - 10.2013
Lviv National Agrarian University -
Lviv National Agrarian University
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