Zorielix Garitta
Wanaque
Summary
Sales and merchandising expert with strong operational management and team leadership skills. Proven success in driving sales through effective inventory management, customer engagement, and promotional strategies. Dedicated to fostering high-performance teams and enhancing the overall customer experience.
Overview
13
13
years of professional experience
Work History
Sales Lead
Pandora
Wayne
08.2022 - Current
- Led sales team in achieving monthly targets and driving revenue growth.
- Fostered relationships with customers, enhancing satisfaction and loyalty.
- Mentored junior staff in selling techniques and customer engagement, boosting team effectiveness.
- Collaborated with marketing team to strategize promotional campaigns and events.
- Resolved customer complaints efficiently, upholding quality standards and ensuring customer retention.
- Managed cash register operations using POS system and processed sales and returns.
- Oversaw inventory management to ensure optimal stock levels and availability.
Merchandising Supervisor
Victoria Secret
Elizabeth
02.2013 - Current
- Analyzed sales trends to optimize product placement strategies.
- Collaborated with marketing to implement promotional displays effectively.
- Managed merchandise presentation to enhance customer engagement and encourage impulse purchases.
- Developed in-store layouts that improved customer engagement and overall shopping experience.
- Coordinated seasonal transitions and markdowns to ensure optimal product assortment and availability.
- Trained new staff members on company policies and procedures related to merchandise management.
- Completed stock orders and managed inventory levels.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Maintained information database related to products and service availability, supplier capabilities and lead times.
- Worked with managers and advertising directors to optimize promotions.
- Provided reports on monthly sales results to senior management team members.
Education
Bachelors of Business Administration -
Berkley University
09-2012
Skills
- Time management
- Sales forecasting
- Team motivation
- Multitasking
- Problem solving
- Operations management
- Sales strategies
- Customer engagement
- Client relationship
- Office proficiency
- Sales strategy
- Analytical thinking
Languages
Spanish
Professional
Timeline
Sales Lead
Pandora
08.2022 - Current
Merchandising Supervisor
Victoria Secret
02.2013 - Current
Bachelors of Business Administration -
Berkley University