ZOY DIMITRIS ELIAS
Dar Es Salaam
Summary
Dedicated Community Service Worker with expertise in addressing healthcare, HIV and AIDS, gender issues, and child labor. Developed practical solutions and connected clients with essential resources while advocating for community well-being. Managed multiple client cases with accuracy and professionalism, driving collaboration and effective service delivery to empower communities.
Overview
1
1
Certification
9
9
years of professional experience
Work History
ALP Coordinator
Premium Active Tanzania
Morogoro
01.2026 - Current
- Coordinated labor standards compliance and worker welfare activities within farming communities.
- Conducted farm visits, inspections, and follow-up monitoring to ensure compliance with labor regulations and company policies.
- Collected, analyzed, and maintained field data and compliance reports.
- Supported child labor prevention and the promotion of safe and ethical work practices.
- Collaborated with farmers, field teams, and stakeholders to improve awareness and compliance.
- Prepared accurate reports and maintained confidential field documentation.
Receptionist / Administrative Support
Na
Tanzania
01.2020 - 01.2026
- Managed front office operations and provided professional customer service to clients and visitors.
- Handled phone calls, emails, scheduling, and general administrative duties.
- Coordinated office activities and communication between departments.
- Maintained accurate and confidential records and documentation.
- Provided administrative and operational support to management as required.
Intern Sociologist
TANROADS-HQ
Tanzania
03.2017 - 09.2017
- Reviewed and applied TANROADS' HIV and AIDS Workplace Policy (2014) in project activities.
- Monitored monthly compliance reports on HIV/AIDS, STIs, and gender-based violence (GBV) prevention programs.
- Supported implementation of social safeguards, including HIV/AIDS awareness, women's participation, and stakeholder engagement on health and safety.
- Reviewed Environmental and Social Impact Assessments (ESIAs) and Resettlement Action Plans (RAPs) to ensure compliance with social safeguard requirements.
Education
Bachelor of Arts - Sociology
University of Dar Es Salaam
Tanzania01-2017
Basic Learning
St. Ann’s Primary School
Tanzania01-2007
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Relationship building
- Discretion and confidentiality
- Process improvement
- Administrative leadership
- Point of contact
- Report writing
- Work Planning and Prioritization
- MS office
Accomplishments
- Detail-oriented with a focus on accuracy and efficiency.
- Quick learner who adapts to new skills and technologies.
- Strong multitasking and time management abilities.
- Receptive to feedback and committed to continuous improvement.
- Proactive, dependable, and committed to delivering high-quality results.
Certification
Advanced Certificate of Secondary Education Examination (ACSEE)
Certificate of Secondary Education Examination (CSEE)
Languages
English
Full Professional
Swahili
Native or Bilingual
Workshops and Training attended
- Customer Service Training Program – University of Dar es salaam - 2017
- Inclusive leadership for sustainable development – University of Dar es salaam – 2017
- PANDA-Promoting Entrepreneurship to Young Women (Her Initiatives) – University of Dar es Salaam - 2016
- Religion and universal human values- 2017
Timeline
ALP Coordinator
Premium Active Tanzania
01.2026 - Current
Receptionist / Administrative Support
Na
01.2020 - 01.2026
Intern Sociologist
TANROADS-HQ
03.2017 - 09.2017
Bachelor of Arts - Sociology
University of Dar Es Salaam
Basic Learning
St. Ann’s Primary School