Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zoya Ahmad

Chicago,IL

Summary

Reliable sales associate with outstanding customer service skills and relationship-building strengths. Experienced in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Target
11.2023 - 01.2025
  • Consistently met and exceeded sales goals by assisting customers with product selection, styling advice, and wardrobe coordination.
  • Delivered personalized shopping experiences by recommending apparel and accessories that aligned with customers’ preferences and trends.
  • Maintained extensive knowledge of seasonal collections, fabrics, fits, and fashion trends to support informed purchasing decisions.
  • Utilized suggestive selling techniques to increase average transaction value and promote Target’s apparel brands.
  • Collaborated with team members to ensure visually appealing merchandise displays that aligned with current fashion trends.
  • Processed customer transactions efficiently while promoting Target Circle rewards and RedCard benefits to drive sales and loyalty.
  • Organized and restocked sales floor inventory to maintain product availability and a seamless shopping environment.
  • Provided exceptional customer service by resolving inquiries and ensuring a positive shopping experience.

Front Desk Receptionist

Champaign Public Health Department
08.2021 - 01.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Camp Counselor

Indian Acres Swim And Day Camp
06.2021 - 08.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.

Education

Finance

DePaul University
Chicago, IL
06-2027

High School Diploma -

University Laboratory High School
Urbana, IL
05.2023

Skills

  • Customer service
  • Teamwork
  • Cash handling
  • Retail sales
  • Store opening and closing
  • Retail merchandising expertise

Languages

Spanish
Full Professional

Timeline

Retail Sales Associate

Target
11.2023 - 01.2025

Front Desk Receptionist

Champaign Public Health Department
08.2021 - 01.2025

Camp Counselor

Indian Acres Swim And Day Camp
06.2021 - 08.2024

High School Diploma -

University Laboratory High School

Finance

DePaul University

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Zoya Ahmad