Zoya Altaf
Valley Stream,NY
Summary
Adept Medical Assistant with a proven track record at Healthcare for Women, enhancing patient care through meticulous vital sign monitoring and exceptional multitasking abilities. Excelled in patient satisfaction and efficiency, significantly reducing wait times. Skilled in fostering trust and safety, showcasing strong time management and interpersonal skills. Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.
Overview
3
3
years of professional experience
Work History
Healthcare for Women
Medical Assitant
10.2023 - 05.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Improved patient satisfaction by actively listening to concerns and addressing issues promptly.
- Supported physicians during procedures, providing critical assistance for successful outcomes.
Healthcare for Women
Triage- History Taking
10.2022 - 10.2023
- Enhanced patient care by assisting physicians in examinations, diagnostic tests, and treatment plans.
- Ensured accuracy in medical records by diligently documenting patients'' symptoms, vitals, and medical history.
- Reduced wait times for patients through efficient triage and prioritization of medical needs.
Healthcare for Women
Medical Receptionist
11.2021 - 10.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Great Direct Care Agency
Patient Aide
06.2021 - 10.2021
- Provided assistance for elderly patient weekly, with mobilization, physical fitness, and assistive medical care.
- Acted as liaison between patient, patients family, and medical care organizations.
- Organized, filled out, and completed necessary paperwork and documentation required by Medicare and Medicaid.
Education
Bachelor of Science - Biology
St. John's University
Jamaica, NYBachelor of Science - Biology
Stony Brook University
Stony Brook, NY05-2024
High School Diploma -
Valley Stream Central High School
Valley Stream, NY06-2020
Skills
- Time Management and Multitasking skills
- Strong communication and interpersonal skills
- Detail-oriented and highly organized
- Ability to work effectively in a team environment
- Excellent problem-solving and critical-thinking skills
- Adaptability and willingness to learn new skills
- Charting and Clinical documentation
- Vital sign monitoring
- Medical Office Administration
- Bedside Care
- Medical referrals
Languages
Hindi
Punjabi
Urdu
Timeline
Healthcare for Women
Medical Assitant
10.2023 - 05.2024
Healthcare for Women
Triage- History Taking
10.2022 - 10.2023
Healthcare for Women
Medical Receptionist
11.2021 - 10.2022
Great Direct Care Agency
Patient Aide
06.2021 - 10.2021
Bachelor of Science - Biology
St. John's University
Bachelor of Science - Biology
Stony Brook University
High School Diploma -
Valley Stream Central High School
Similar Profiles
Ira NewsomeIra Newsome
Allergy ENT & Associates at Medical AssitantAllergy ENT & Associates at Medical Assitant
Ira NewsomeIra Newsome
Allergy ENT & Associates at Medical AssitantAllergy ENT & Associates at Medical Assitant
Ashley FloresAshley Flores
Pediatric Associates at Medical AssitantPediatric Associates at Medical Assitant
Octavia WellsOctavia Wells
Student Extern at Medical AssitantStudent Extern at Medical Assitant
Michael HenryMichael Henry
Front End Supervisor at TargetFront End Supervisor at Target