Manager – Product Delivery Management Office (August 2024 - Present)
Promoted to lead and scale a team of 12 Product Delivery Managers supporting Data & Analytics Platform (BQL), BQuant, Core Communications (MSG, IB, Integrations), and Compliance.
- Operate as a strategic connector across Product, Engineering, Data, and Sales, aligning product strategy, discovery, and delivery to customer and business outcomes.
- Expand organizational influence by uniting multiple product and platform groups under a shared delivery vision, integrating frameworks that balance innovation, execution discipline, and measurable impact.
- Partner with Product and Sales leadership to align go-to-market and product strategies, ensuring customer insights and commercial priorities shape delivery roadmaps.
- Introduce customer discovery and validation frameworks to inform product vision, user interviews, and early-stage experimentation - especially within emerging AI-enabled products like BQuant and BQL.
- Redefine delivery governance and team topology, clarifying ownership boundaries and improving communication flow between product lines and platform dependencies.
- Establish a strategic coaching model for Product Delivery Managers, strengthening their ability to operate as business partners and influence without authority across senior leadership levels.
- Foster an outcome-driven culture, embedding feedback loops that tie delivery metrics to customer value and organizational learning.
- Partner cross-functionally with Product, Engineering and Data senior leadership to optimize prioritization practices and ensure alignment across complex product ecosystems.
Team Leader – Product Delivery Office (September 2017 - August 2024)
Co-established and led Bloomberg’s first Product Delivery Office, creating a scalable delivery framework and growing a team of Product Delivery Managers to serve diverse Product, Engineering, and Data organizations. Partnered with senior leadership to connect delivery execution to strategy across 10+ business units, including FX, Commodities, Equities, Fixed Income, ESG, Emerging Markets, and News.
- Led and developed a team of Product Delivery Managers, empowering them to operate as strategic partners to senior Product, Engineering, and Data leaders.
- Defined and scaled Bloomberg’s product delivery framework, guiding PDMs in applying lean, agile, and value-driven approaches tailored to team context.
- Designed and implemented training and enablement programs that strengthened delivery discipline, discovery techniques, and outcome-based planning.
- Cultivated a culture of innovation, curiosity, and reflection, encouraging experimentation and continuous improvement within and across product and platform organizations.
- Partnered with business and technology leaders to align product and delivery strategies, driving execution of complex, high-impact initiatives such as Libor Migration and Croatia Euro Conversion.
- Oversaw a portfolio of 10+ delivery teams, ensuring business alignment, technical readiness, and customer-centric prioritization across multiple domains.
- Championed data-informed decision making, enabling teams to use frameworks like Jobs to Be Done, User Story Mapping, Lean Product Canvas, and OKRs to connect work directly to measurable outcomes.
- Strengthened cross-organizational alignment by influencing without authority, building trust and consensus across Product, Engineering, and Data leadership.
Senior Program Manager – Equity (January 2007 - September 2017)
- Led delivery programs and organizational initiatives across the Equity Product and Engineering group, improving how Product, Engineering, and Design/UX collaborated to bring new functionality to market.
- Led the Bloomberg NEXT modernization - a multi-year effort that redefined the Bloomberg Terminal’s interface and user experience - by translating product vision into a coordinated roadmap and execution model.
- Introduced scalable delivery practices that standardized planning, dependency management, and release readiness across 40 + engineering teams.
- Built quantitative delivery metrics to monitor cycle times, throughput, and risk, giving leadership real-time visibility into progress and outcomes.
- Launched continuous-improvement forums that helped teams share learnings and remove systemic blockers, reducing time-to-release.
- Mentored emerging program and delivery managers, strengthening communication, prioritization, and stakeholder-management capabilities across the organization.
Program Manager – Bloomberg Law (December 2004 - January 2007)
- Partnered across Product, Data, and Engineering to establish Bloomberg Law as a major product offering - aligning cross-functional teams to deliver the company’s first integrated legal research and analytics platform.
- Defined the early delivery framework and operational processes for the product’s technology organization, supporting a rapid expansion in scale and feature complexity.
- Led cross-organizational initiatives to align platform development, data acquisition, and product release schedules.
- Built and managed recruiting and onboarding programs that accelerated the growth of the Bloomberg Law Engineering team, improving ramp-up time and cultural cohesion.
- Served as the central delivery liaison ensuring technical readiness, data availability, and product stability for launch milestones.