Zoya Fattani
Canyon Country,CA
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Dedicated individual with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Legal Intern
Aftalion Law Group
12.2023 - 06.2024
- Reviewed legal documents and provided summaries of their contents
- Drafted memoranda, pleadings, motions, briefs, and other legal documents
- Researched case law and conducted legal research using various resources
- Analyzed cases to identify applicable statutes and regulations
- Assisted in the preparation of trial materials such as jury instructions and exhibits
- Prepared discovery requests for document production from opposing parties in litigation matters
- Conducted client interviews to obtain information related to cases
- Participated in client meetings with attorney supervision
- Provided support for complex corporate transactions including due diligence reviews.
Sales Associate
Premium Wireless
02.2023 - 07.2023
- Helped customers find specific products, answered questions and offered product advice
- Engaged customers in friendly, professional dialogue to determine needs
- Answered incoming telephone calls to provide store, products and services information
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Collected payments and provided accurate change
- Worked with fellow sales team members to achieve group targets
- Answered product questions with up-to-date knowledge of sales and promotions
- Developed trusting relationships with customers by making personal connections
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Assessed customer needs to provide assistance and information on product features
- Built and maintained relationships with peers and upper management to drive team success.
Sales Representative
Lexus Of Valencia
07.2022 - 01.2023
- Developed key customer relationships to increase sales
- Answered product questions with up-to-date knowledge of sales and promotions
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
- Presented products and services to prospective and existing customers to meet client needs
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients
- Contacted new and existing customers to outline benefits of products
- Fostered relationships with customers to expand customer base and retain business
- Created successful strategies to develop and expand customer sales
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
Law Clerkship
Los Angeles District Attorney's Office
11.2021 - 06.2022
- Assisted in clinical procedures such as venipuncture and immunizations
- Assisted in the preparation of trial materials such as jury instructions and exhibits
- Attended court proceedings to observe attorneys in action
- Organized files, documents, notes, and other materials relevant to a case or transaction
- Maintained updated records of pending cases or transactions
- Assisted attorneys in preparing for hearings, trials, mediations, arbitrations
- Participated in client interviews, observed questioning process and documented information.
Digital Associate
Walmart - Santa Clarita
07.2020 - 06.2022
- Working at Walmart has been a joy of mine, ever since the pandemic started
- I work in Online Grocery Pickup
- Throughout the day, I will either be on the floor shopping for online customers and helping people or I could be in the back preparing orders and dispensing them into people's cars
- Walmart has provided me with beneficial work experience because though I had family business' to work at, working outside of them gave me a greater sense for how the world is and gaining more experience in different environments
- I developed many new skills, along with working to adapt to different settings
- I face something new almost everyday and work through it, ensuring even more growth in my skills.
Education
Bachelor of Arts Political Science And Government -
UCLA
Los Angeles, CA06.2025
Associate of Science Political Science -
College of The Canyons
Valencia, CA06.2023
Golden Valley High School
06.2022
West Ranch High School
06.2020
Academy of the Canyons
10.2019
Skills
- Excellent Communication Skills
- Adaptability
- Conflict Resolution
- Critical thinking and Problem solving
- Leadership Skills
- Ability to Work in a Team
- Multitasking Skills
- Fast Learner
- Effective Time Management
- Ability to Work Under Pressure
- Decision Making
- Customer Service Skills
- Creativity
- Microsoft Office
- Strategic Planning
- Business Development
- Professional Demeanor
- Written and Oral Communication Skills
- Sales Training
- Guest Relations
- Verbal and Written Communication
- Sales Goals Attainment
- Exceeds Sales Goals
- Policy and Procedure Adherence
- Teamwork and Collaboration
- Sales and Marketing
Certification
COAF Law Scholar
Accomplishments
- Legal Ethics , College of the Canyons
- Paralegal 101 , College of the Canyons
- Pathway to Law School Program Certification, College of the Canyons
Languages
Urdu
Native or Bilingual
English
Native or Bilingual
Hindi
Native or Bilingual
Memoni
Professional Working
Timeline
Legal Intern
Aftalion Law Group
12.2023 - 06.2024
Sales Associate
Premium Wireless
02.2023 - 07.2023
Sales Representative
Lexus Of Valencia
07.2022 - 01.2023
Law Clerkship
Los Angeles District Attorney's Office
11.2021 - 06.2022
Digital Associate
Walmart - Santa Clarita
07.2020 - 06.2022
Bachelor of Arts Political Science And Government -
UCLA
Associate of Science Political Science -
College of The Canyons
Golden Valley High School
West Ranch High School
Academy of the Canyons
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