Zoya Khan

Dynamic professional with extensive experience in financial planning and customer service, notably at Chase Bank. Proven track record in budgeting and vendor coordination, achieving a 20% increase in sales through strategic cross-selling. Exceptional communication and problem-solving skills drive success in high-pressure environments, ensuring client satisfaction and operational efficiency. Motivated banking professional with experience in delivering exceptional customer service, cash handling, and cross-selling bank products. Known for maintaining accurate transaction records, demonstrating strong numeracy skills and adhering to regulatory requirements. Have contributed positively to team efforts through effective communication and problem-solving abilities. Possess strong knowledge of banking principles and procedures.

• Cosmetology Certification
• Bank Teller Certification & Financial Transactions Training
• Sales & Customer Service Excellence Training
• Event Budgeting & Financial Planning
• Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
• Banking Software & CRM Systems

Chase Bank Sales Excellence – Recognized for consistently exceeding sales targets and increasing engagement with financial products by 20%, helping clients secure the best financial solutions for their needs.

• MAC Cosmetics Sales Achievement – Successfully boosted store revenue by 50% through personalized client services, consistently meeting and surpassing sales targets while ensuring customers received top-tier product recommendations and support.

• Amazon Fulfillment Center Operational Excellence – Awarded for outstanding management of logistics and yard operations, reducing delays by 30% and ensuring smoother, more efficient processes within the warehouse.

• Zoe’s Glam and Events Client Satisfaction – Recognized for delivering exceptional event planning services, including seamless coordination and vendor management, leading to multiple referrals and repeat business from satisfied clients.

• Top Sales Consultant at Macy’s and Ulta – Consistently ranked among the top performers in sales and customer satisfaction, achieving a 50% increase in seasonal sales and becoming the #1 sales associate in the beauty department.

• Leadership Recognition – Acknowledged for training and mentoring team members, fostering a collaborative environment that boosted overall performance and product knowledge across the team.

Event Planning Volunteer – Volunteered as an event coordinator for local charity events, managing logistics, vendor relations, and guest services to ensure smooth operations and a positive experience for attendees.

• Makeup and Hair Artist for Fashion Shows – Assisted in styling and providing beauty services for local fashion events, showcasing creativity and attention to detail in high-pressure environments.

• Community Volunteer – Actively involved in community outreach programs, organizing events and activities that support local youth and underprivileged families, fostering a sense of community and support.

• Fitness Enthusiast – Passionate about fitness, particularly in cardio and lower body workouts, regularly participating in fitness events and encouraging a healthy lifestyle among peers.

• Mentorship Program – Mentored aspiring makeup artists and event planners, offering guidance, support, and insights into building successful careers in the beauty and event planning industries.

• Cultural and Travel Enthusiast – Passionate about learning and exploring different cultures through travel, gaining valuable experiences that enhance creativity and adaptability in professional settings.