ZOYI Bloodline
Flowery Branch,GA
Summary
Birthday: February 12, 2002
From : Los Angles, California
Height: 5'0 ft
Weight: 125 lbs
Motivated, energetic with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Staying current on menu items and consistently offer targeted recommendations to meet individual customer needs.
Overview
4
4
years of professional experience
Work History
Server /Head Cashier
Gothic Kuisine's Catering
10.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Conducted audience research to inform targeted content development, catering to specific consumer interests and needs.
- Coordinated event logistics, including transportation, accommodations, catering, and audiovisual equipment setup.
- Expanded catering capabilities with customized dessert options tailored to client preferences and event themes.
- Supported catering events by coordinating logistics, preparing custom menus, and executing flawless meal presentations.
- Enhanced customer satisfaction by providing exceptional catering service and management.
- Supported catering staff with food preparation, presentation, and replenishment for a smooth event flow.
Medical Assistant / Caregiver
New Port Home Health
02.2022 - 03.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
Bartender & Server
On The Border Mexican Grill & Cantina Restaurant
06.2023 - 12.2023
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bottle Server
NOTO Philadelphia Lounge
01.2023 - 05.2023
- Established strong relationships with community partners to increase club visibility and promote collaboration opportunities.
- Cultivated a positive work environment through effective team-building activities and motivational leadership techniques.
- Planned, organized, and coordinated special events and celebrations.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Upheld strict regulations for safe alcohol service and food safety.
- Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
VIP Lounge Server
British Airways First Class Lounge Flik
06.2022 - 11.2022
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed strict recipes and drink measurements to minimize product used.
Education
High School Diploma -
(TXVA) Texas Virtual Academy (K12)
Lewisville, TX06.2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Service prioritization
- Customer Service
- Strong multitasking
- Outgoing Personality
- Engaging personality
- Responsible Alcohol Service
- Payment Processing
- Hospitality service expertise
- Food and Beverage Service
- Good Conversationalist
- Memory retention
Timeline
Bartender & Server
On The Border Mexican Grill & Cantina Restaurant
06.2023 - 12.2023
Bottle Server
NOTO Philadelphia Lounge
01.2023 - 05.2023
VIP Lounge Server
British Airways First Class Lounge Flik
06.2022 - 11.2022
Medical Assistant / Caregiver
New Port Home Health
02.2022 - 03.2024
Server /Head Cashier
Gothic Kuisine's Catering
10.2020 - Current
High School Diploma -
(TXVA) Texas Virtual Academy (K12)
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