ZSALEI VALDEZ
Freeman
LASVEGAS,NV
5
years of professional experience
Detail-oriented professional experienced in hospitality and customer service, adept at enhancing customer experiences and resolving issues efficiently. Capable of managing multiple priorities while ensuring accuracy and professionalism in fast-paced environments. Committed to fostering teamwork and delivering exceptional service.
Work History
Inventory Control Coordinator
2 Years 8 Months- Monitor inventory levels and identify potential shortages or discrepancies to support smooth daily operations.
- Investigate inventory variances, identify root causes, and coordinate corrective actions.
- Communicate across departments to ensure timely delivery of products and accurate recordkeeping.
- Build positive relationships with vendors while coordinating product returns and replacements.
- Manage multiple priorities while maintaining accuracy and meeting operational deadlines.
- Collaborate with internal teams and outside partners to resolve issues and develop effective solutions.
Customer Service Representative
3 Months- Provide professional and courteous customer service while handling a high volume of inbound calls.
- Respond promptly to customer questions and concerns while minimizing wait times.
- Investigate customer inquiries and work toward timely resolutions.
- Maintain a positive and professional demeanor while assisting customers in a fast-paced environment.
Data Entry Specialist
2 Months- Enter and review information with a high level of accuracy and attention to detail.
- Identify and correct data discrepancies to maintain accurate records.
- Manage operational records and complete time-sensitive administrative tasks.
- Support large data projects while maintaining productivity and accuracy.
Hostess
5 Months- Welcome guests and provide friendly, professional service in a high-volume restaurant environment.
- Manage reservations, telephone inquiries, and to-go orders while providing accurate information to guests.
- Answer questions regarding seating, wait times, hours, and menu information.
- Coordinate seating assignments based on guest needs and restaurant capacity.
- Communicate with servers, food runners, bussers, and management to maintain an efficient guest experience.
- Monitor dining room activity and provide accurate wait-time estimates during busy periods.
- Maintain positive guest relationships while managing multiple priorities.
Education
High School Diploma
Skills
Inventory optimization
Payment Processing
Attention to detail
Positive demeanor
Multitasking and Prioritization
Reliable and Punctual
Strong work ethic
Leadership qualities
Upbeat and Positive Personality
Hospitality
Timeline
Inventory Control Coordinator
Freeman
01.2024 - CurrentRead More
Customer Service Representative
Coin Cloud
02.2022 - 05.2022Read More
Data Entry Specialist
CoinCloud
12.2021 - 02.2022Read More
Hostess
Yardhouse
07.2021 - 12.2021Read More
Desert Oasis High School
High School Diploma
Read More