Zachary Dorf
Los Angeles, CA,CA
Summary
Software engineer with 3+ years of customer service experience and training in both Frontend development and UX design. My strengths in being detail-oriented, organized, and meticulous have aided me in exceeding expectations on technical projects. Enthusiastic team player ready to contribute and level up my knowledge in the tech world.
Overview
3
3
years of professional experience
Work History
Attractions Host
Disneyland, The Walt Disney Company
Anaheim, CA
03.2019 - Current
- Operated attraction consoles and ride vehicles in a safe manner per the official operating guidelines
- Assisted guests with special needs with accommodations to contribute to inclusive experiences
- Resolved guest concerns by distributing recovery passes and suggested improvements to management.
Education
Certificate in Web Development, Fullstack Academy -
California Polytechnic State University
San Luis Obispo, CA08.2022
Certificate in UX Design, Extended Studies -
University of California San Diego
La Jolla, CA03.2022
Skills
- HTML5
- CSS3
- Adobe Creative Cloud
- Office 365
- Prototypes
- Wireframes
- Mockups
- Journey Maps
- UX Research
- User Personas
- Data Analysis
Projects
Web Development
- Temple Snake— Arcade snake game inspired by Indiana Jones and a popular Disneyland Attraction.
- FitnessTrack.r—App allowing the creation of activities and routines to cater to personal fitness goals.
- Buy 'n' Sell— Fullstack ecommerce website collaboratively built with my peers for our capstone project.
UX Design
- Disney Case Study— Research suggesting improvements to the Disneyland Resort that enhances guest satisfaction.
- Brew Alcove— Coffee shop experience catered toward professional writers to help enhance productivity.
- iPhone Redesign— Suggesting new mobile features for products to upgrade experiences and increasing functionality.
Timeline
Attractions Host
Disneyland, The Walt Disney Company
03.2019 - Current
Certificate in Web Development, Fullstack Academy -
California Polytechnic State University
Certificate in UX Design, Extended Studies -
University of California San Diego
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