Zuana Mabande
New Castle,DE
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. I am looking for the opportunity to continue to build my skills and grow as an auto technician. I am a hardworking Automotive Technician with 5 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Automotive Technician
Blackshire Motors
154 S. Dupont Hwy New Castle De 19720
12.2022 - 08.2023
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Repaired and replaced worn and damaged components.
- Checked brake an Repaired brake systems and determined need of pad replacement, disc turning or other maintenance requirements. Exhaust, electrical and other systems for domestic automotive brands.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Kept shop areas neat, clean, and free of safety hazards.
- Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
Service Technician
Tire Plus
403 W Street Rd, Warminster, PA 18974
05.2021 - 07.2022
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Changed, rotated, and balanced tires on different types of vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
- Suggested additional services to customers in order to meet upsell goals.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
Education
High School Diploma -
Lincoln Technical Institute
9191 Torresdale Ave, Philadelphia, PA 19136 02.2022
High School Diploma -
School of Prime Systems
West Africa Liberia 12.2017
Skills
- Customer Relationship Management
- Hospitality and Accommodation
- Fluid Replacement
- Drivetrain and Axle Installation
- Hardworking and Dedicated
- Replacing Parts
- Calibrating Systems
- Wheel Alignment
- Wheel Rotation and Balancing
- Engine Tuneup and Repairs
- Safety Awareness
Certification
- CST - Certified Service Technician
Languages
English
Professional Working
Timeline
Automotive Technician
Blackshire Motors
12.2022 - 08.2023
Service Technician
Tire Plus
05.2021 - 07.2022
High School Diploma -
Lincoln Technical Institute
High School Diploma -
School of Prime Systems